- GE Vernova (FL)
- …and action planning. + Translate customer feedback into improvements across Product, Support , and Services teams. + **Customer Escalation & Health Reporting** ... Vernova's Grid Software business is seeking a dynamic and experienced Global Client Escalation and Experience Leader to lead the global escalation management… more
- Confluent (Tallahassee, FL)
- …One Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. ... **What You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or other customer-facing roles. + Strong written… more
- The Hertz Corporation (Estero, FL)
- …ITSM's Change, Incident and Problem Management processes + Provide on-call manager escalation support for production incidents and incidents during business ... will be accountable for the overall delivery, solution and support of database services in the open systems environment...SDL will be the first point of contact for escalation /resolution of client issues and lead incidents until resolution.… more
- Marriott (Miami Beach, FL)
- …Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support . * Ensuring client Technology needs are met * Assist ... key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations,… more
- The Walt Disney Company (Celebration, FL)
- …to stay up to date with emerging technologies + May be required to provide support escalation , coordinate the ongoing operations, and support the enhancement ... and must pass all security requirements while monitoring and administrating systems that support the broader CIMA organization. In lieu of this, the team also hosts… more
- Logitech (Tallahassee, FL)
- …internally and externally at trade, channel, customer and online events. + Work with support escalation engineers, partner support channels, and our internal ... intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there… more
- Northrop Grumman (Tampa, FL)
- …2 ( Escalation ) problem identification, diagnosis and issue resolution. + Provides support for the escalation and communication of issue status to program ... those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing...thought leader. At Northrop Grumman, you'll have the resources, support , and team to do some of the best… more
- AdventHealth (Altamonte Springs, FL)
- …Provides on-call support , Troubleshoot and resolves complex production support issues. Leads escalation procedures. + Communicates application issues ... Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of… more
- Cambridge International Systems Inc (Doral, FL)
- …services for problem identification, diagnosis, and resolution of problems. + Provides support for escalation and communication of status to agency management ... Command has an exciting, challenging opportunity for someone versed in ESS support . + Provides on-site support for implementation, troubleshooting, and… more
- Teleperformance USA (North Lauderdale, FL)
- …take ownership of investigating and responding to requests from customer facing teams for escalation support ** + **Be an expert in escalation triage, ... process. This is a pivotal role in the customer support process and is a critical part of the...closely with all key stakeholders especially the client and support the business. The individual in this role will… more