- Teleperformance USA (North Lauderdale, FL)
- …take ownership of investigating and responding to requests from customer facing teams for escalation support ** + **Be an expert in escalation triage, ... Team, Quality Analysts/Analysts, etc.).** + **Perform ad-hoc data analysis to support the business initiatives.** + **Create and maintain efficient and secure… more
- Amazon (Venice, FL)
- …actions to eliminate/mitigate the downtime of critical facility assets - Provide regional escalation support for onsite maintenance teams, for items related to ... with a minimum amount of disruption and inconvenience - Establish communication, escalation procedures, and contingency plans to negate periods of operational impact… more
- WestCare Foundation (Miami, FL)
- …approaches in law enforcement settings to improve client experiences. + Provide de- escalation support , crisis intervention, and resource linkage in real-time. + ... and a peer specialist to deliver on-site crisis intervention and behavioral health support to individuals experiencing emergencies. The clinician plays a key role in… more
- AdventHealth (Altamonte Springs, FL)
- …Finance Shared Services Payroll Managers, including proactive guidance, troubleshooting support , issue escalation , and development opportunities through timely ... Whole Person Wellbeing Resources . Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about...+ Available outside of normal business hours for occasional support needs **The expertise and experiences you'll need to… more
- Insight Global (Miami, FL)
- …of restaurant technology solutions using web portals, tools, dashboards, and existing vendor/ escalation point support teams. - Compose, compile, and deliver ... Job Description - Oversee vendor support and assist, assess, and drive technical support requests to resolution. - Research, investigate and determine potential… more
- Verint Systems, Inc. (Tallahassee, FL)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Verint Systems, Inc. (Tallahassee, FL)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Cordis (FL)
- …Indirect Procurement Support Center for tactical sourcing and global P2P support . + Create escalation path and build organization rigor in maintaining ... proper escalations internally and externally + Implement and monitor key performance indicators (KPIs) and metrics to track procurement performance and identify areas for improvement + Provide leadership and mentorship to the procurement operations team,… more
- MUFG (Tampa, FL)
- …PAM tooling and native cloud services. + Responsible for day-to-day tactical/operational support and escalation of Privileged Access Management related events + ... procedures and methodology in accordance with requirements and program strategic goals + Support audit and regulatory exams + Provide SME level training to internal… more
- Wells Fargo (Boca Raton, FL)
- …interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving ... performance management process and tools + Perform operational and customer support tasks + Provide excellent customer service, engage customers in conversations,… more