- Bristol Myers Squibb (Tampa, FL)
- …and deploys processes for savings and retirement plan operations and service support , with process improvement and customer experience focus. + Participates in the ... additional savings contributions file, etc. + Acts as point of contact for escalation and resolution of Tier 2 queries, plan interpretation and appeals. +… more
- Datavant (Tallahassee, FL)
- …client projects. The team coordinates efforts between internal resources and clients in support of custom risk adjustment projects and reports on project status to ... client ensuring that they receive the best possible result delivery, service and support . + Manage coordination, tracking and reporting of all things related to… more
- SHI (Tallahassee, FL)
- …Security Consultant - Engineering provides subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms, supporting and ... resolve and close complex technical and selling situations while support competitive selling motions + Ability to train and...solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while… more
- Republic Services (Pensacola, FL)
- …+ Responds to all cancellation requests in alignment with the established escalation policy. + Proactively communicates with or responds to customers in ... support of company pricing initiatives. + Utilizes Salesforce on...field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to… more
- M&T Bank (Vero Beach, FL)
- …ensure timely delivery of quality service and expand client relationships. + Support market efforts to develop new trust business; participate in client ... + Serve as fiduciary resource to Wealth Advisors and other internal partners. + Support the goals and objectives of the wealth practice and regional leadership by… more
- Citigroup (Tampa, FL)
- …for Wholesale Lending Data Governance Strategy + Analyze data lineage documentation and support the creation of data and system flow documentation and process maps ... that clearly communicate complexities. + Support updates for key data capabilities including metadata repositories,...target dates, identifying potential risks and issues that need escalation or change and proposing solutions to project leads.… more
- Citigroup (Tampa, FL)
- …of the IA COO Audit Risk & Response team, the Business Associate will support key activities that enable a comprehensive audit entity universe and leverage their ... processes and controls related to the entity universe. Responsibilities: + Support the coordination of semi-annual controls for confirming the completeness of… more
- Citigroup (Tampa, FL)
- …identify opportunities for enhancement and strengthen model risk management quality. + Support the assessment of the effectiveness of existing model risk controls ... ensuring compliance with Issue Management Policy, Standards and Procedures. + Support development of standardized risk and controls reporting to ensure sound,… more
- Deloitte (Jacksonville, FL)
- …performance bottlenecks and system issues proactively. + Serve as the primary escalation point for Okta-related incidents and support requests, providing timely ... expectations. + Design, develop, and implement secure and scalable solutions to support our identity and access management (IAM) infrastructure. + Possess strong… more
- Datavant (Tallahassee, FL)
- …Ensure high levels of client satisfaction and retention + Serve as an escalation point for client issues, ensuring issues are resolved quickly by leveraging ... between clients and internal teams (eg, Product Development, Sales, Technical Support , etc.) + **_Operational Excellence_** + Proactively engage clients and provide… more