- Insight Global (Fort Lauderdale, FL)
- …incident response. -Level 3 Support & Change Management -Provide Level 3 escalation support for complex EUC issues, collaborating with service desk and ... a critical role in regulatory compliance, risk management, and Level 3 support operations while driving change management and innovation in the digital workplace.… more
- Insight Global (St. Petersburg, FL)
- …key, as the analyst will work closely with client-facing teams and provide escalation support for data-related issues. The ideal candidate is proactive, ... person will be responsible for preforming quality assurance checks, maintaining documentation, and support change requests related to data needs. Collaboration is… more
- Eliassen Group (Tallahassee, FL)
- …under Divya Kalra's leadership. + Provide proactive communication, documentation, and escalation support . + Support cross-functional collaboration across ... Treasury, Finance, and Technology teams. **Experience Requirements:** + Must have experience with Kyriba Treasury Management System + Kyriba platform expertise + Treasury and Finance systems knowledge + Roadmap management + Requirements gathering and analysis… more
- NBC Universal (Orlando, FL)
- …into the experience. Properly identifies fraudulent tickets and notifies leadership for escalation support . + Resolves and eases sensitive Guest situations on ... an individual basis through personal interaction. Asks exploratory questions to identify concerns, needs, and expectations. Determines and provides appropriate course of Guest recovery while communicating issues regarding reservation system, tickets, guest… more
- Truist (St. Petersburg, FL)
- …proper escalation , and regular engagement with other functional and support leaders. Partner with Regional Managing Directors (RMD), Division Directors (DD), and ... 2. Oversee daily execution of the functions of wealth support specialists and serve as first escalation point 3. Work closely with the Wealth Advisory Group… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …The Support Analyst must be able to identify situations that require escalation . Most of a Support Analyst's work consists of customer service, email ... The ER&R Support Center Analyst will be a member of...all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are… more
- Otis Elevator Company (Tallahassee, FL)
- …as the focal for all NE/MOD local purchases for NA organization (point of escalation , leadership and support ) + Define and implement sourcing and procurement ... award NE/MOD defined categories + Provide oversight, guidance and escalation for team on RFP/RFQ exercises, both for both...+ Must be able to work in and fully support a Team environment If you live in a… more
- Encore (West Palm Beach, FL)
- …within local markets. _Technical Ability_ * Act as a resource or point of escalation for technical support for sales and operations leadership team * Ensures ... retention. * Service high profile/visibility events and act as a point of escalation when needed. * Identify key issues and decision makers that will influence… more
- Wells Fargo (Orlando, FL)
- …regular customer contact and/or inspection calls to customer, providing team with escalation and remediation process support + Manage overall branch loan ... Bankers (a minimum of 12 direct reports) and the activities of branch support team members + Manage customer loyalty/ disloyalty performance levels to include;… more
- Insight Global (Tampa, FL)
- …Interconnection) model, making or calling for equipment repairs, and problem escalation . (20%) 3. Support : Monitors, troubleshoots, diagnoses, and remedies ... storage infrastructure based on project requirements, capacity plans, and system support . (20%) 2. Problem solving involves basic troubleshooting following the OSI… more