- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …The Support Analyst must be able to identify situations that require escalation . Most of a Support Analyst's work consists of customer service, email ... The ER&R Support Analyst will be a member of the...all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are… more
- Signature Aviation (West Palm Beach, FL)
- …of airside operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience ... As an **Airside Experience Leader** , you guide and support the Airside Experience team, ensuring services for aircraft,...resource on all guest service matters and as an escalation point for guest inquiries. + Work as part… more
- Oracle (Tallahassee, FL)
- …Ensure operational teams have the tools and knowledge necessary for timely support response, system troubleshooting, and escalation . _Governance & Compliance_ + ... Lead the generation, review, and publication of system documentation to support internal and external audits of physical access and PIAM applications. + Ensure all… more
- Oracle (Tallahassee, FL)
- …and best practice commissioning). + Internal maintenance teams (for ongoing technical support , upgrades, system health, and escalation procedures). + Physical ... sites-ensuring scalable deployment and effective cross-team alignment. + Act as escalation point for critical WIDS incidents, post-incident root cause analysis,… more
- Oracle (Tallahassee, FL)
- …in operational support rotations as primary and secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. Lead ... and driving continuous improvements. + Experience working in a network support role Preferred Qualifications: + Proficiency with other network technologies and… more
- Oracle (Tallahassee, FL)
- …in operational support rotations as primary and secondary. Provide break-fix support for events. Serve as the escalation point for event remediation. ... and driving continuous improvements. Experience working in a network support role Preferred Qualifications: Proficiency with other network technologies and… more
- Oracle (Tallahassee, FL)
- …Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. ... computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep… more
- Oracle (Tallahassee, FL)
- …Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. ... fiber metro networks, and supporting multi-cloud initiatives. NRB provides 24x7 operational support during build phases and oversees network and server rack adds,… more
- Carrington (Jacksonville, FL)
- … support by drafting and sending letters requested by Legal and other escalation departments. + Provide support to the Dispute Team when applicable, and ... provide general administrative support as needed. + Adhere to established department and...and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll… more
- U-Haul (Jacksonville, FL)
- …and train users as needed. + Distinguish between user error and problems requiring escalation to other support teams or software vendors. + Identify and ... coordinate solutions for security gaps and compliance issues. + Participate in ongoing continuous U-Haul education through U-Haul University Field Computer Specialist Minimum Qualifications: + Experience with technologies such as networking, administration,… more