- NTT America, Inc. (Ashburn, VA)
- …**Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and ... act as escalation point for Service Desk Technicians. **What you'll be...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- Wells Fargo (Falls Church, VA)
- …(https://www.wellsfargojobs.com/career-areas/) . **In this role you will:** + Support customer experience by accurately processing and approving teller ... + Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as… more
- Amazon (Arlington, VA)
- Description **NOTE: This role will support customers and team members in Central and Pacific time zones.** This role is seeking a hands-on-team leader that owns the ... accounts payable processes preferred. -- Lead issue resolution including intake, escalation , and triage of vendor payments, disputes, and customer contacts.… more
- Amazon (Herndon, VA)
- …is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in US ADC regions supporting the Department of Defense ... The program owner will drive the communication, tracking, and escalation of tasks in conjunction with the AWS Cryptography...to the customer experience and the business, and the support of their fellow teammates and colleagues. On a… more
- Capital One (Richmond, VA)
- …customer needs + Demonstrate exceptional listening, questioning, call control and de- escalation techniques + Be proactive, have effective time management and ... loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways,...Handling complaints and/or escalated situations is very important, and de- escalation may be a complex part of your role… more
- Canon USA & Affiliates (Richmond, VA)
- …(PROD). Create additional LMS configurations. + The LMS Administrator is a key escalation point for LMS-related support issues and includes: The first point ... This person also acts as a first tier of support for the system when issues are escalated from...and with the LMS vendor for questions requiring further escalation . Maintenance of database of product questions and answers.… more
- IQVIA (Norfolk, VA)
- …studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies Provide ... leadership and senior support to DTLs on multiple large global studies/programs of...internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + Lead… more
- Wells Fargo (Manassas, VA)
- …means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in ... and business divisions at wellsfargojobs.com. **In this role you will:** + Provide support across a variety of branch locations within a specific geography where a… more
- Wells Fargo (Virginia Beach, VA)
- …be part of our growing Small & Business Banking Team. This role will support customers **in an assigned local** **market** by deepening relationships and engaging in ... flow and small business operating cycle and how business products and services can support businesses in the portfolio + Ensure the overall success and growth of an… more
- Wells Fargo (Midlothian, VA)
- …to grow YOUR career. Apply today. **In this role you will:** + Support customer engagement by processing teller transactions, sharing digital solutions, and making ... under established policies + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as… more