- Cayuse Holdings (Richmond, VA)
- …database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service ... **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT... Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at… more
- Amazon (Manassas, VA)
- …-Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. - Support Builder queries and situations with ... HR functions across the cluster of Data Centers you support . This role also has a special focus on...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- University of Virginia (Charlottesville, VA)
- …alignment between training and current workflows, tools, and service expectations. **Patient Experience Support ** + Acts as a point of escalation for service ... + Designs and delivers onboarding and ongoing training programs to support staff in delivering high-quality, patient-centered service. + Develops training materials,… more
- TD Bank (Vienna, VA)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and...expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving ... and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform troubleshooting, and escalate… more
- Childrens Hospital of The King's Daughters (Norfolk, VA)
- …The role often entails responding to escalated situations with a focus on de- escalation to prevent injuries and preserve a healthy and safe environment. The Security ... and therapeutic manner. + Performs least restrictive verbal and physical de- escalation techniques necessary. + Generates reports and completes follow up on… more
- Zones LLC (Richmond, VA)
- Desktop Support Technician Staffing Richmond, Virginia Salary: USD 25.00 - 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it comes to ... Hours: M-F 8-5pm What you'll do as the Desktop Support Technician : The requirements below are representative of...of staffing for each Location. + Maintaining and providing Escalation contact lists for Deskside Services (including Third Party… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- …and reports, updating service tickets in the IT service management platform, and escalation of incidents requiring higher level support . + Implements policies, ... IT Support Specialist (Help Desk) Location VA - Arlington...Family of Companies (FOCs) is looking for an IT Support Specialist (Help Desk) to support our… more
- Cisco (Mclean, VA)
- …and triage Customer Facing Defects. They work closely with Meraki Support , Platform and Product Engineering and Product Management organizations to deliver ... top class Customer and Support Experience. As a People Leader within the Meraki...the desired candidate will: + Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... with Four to Six (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting a National law enforcement agency NOC.… more