- Systems Engineering Solutions Corporation (Alexandria, VA)
- …program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its IT environment. These services are ... Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management, identity administration,… more
- Oracle (Richmond, VA)
- …Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers ... high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product… more
- Dollar Tree (Chesapeake, VA)
- …**About the Role** We are seeking an experienced **Contract Manager** to support senior attorneys in our high-volume commercial transaction practice. This role is ... organizing, and managing contracts, while also exercising independent judgment to support business operations. The position requires someone who is comfortable… more
- Oracle (Richmond, VA)
- …Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous improvement. ... US government customer environments, ensuring quick detection, thorough investigation, escalation , and resolution. + Perform continuous monitoring and proactive… more
- Elevance Health (Norfolk, VA)
- …week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office ... The **Grievance and Appeals Analyst II** is responsible for providing support services for multiple states, enterprise-wide functions and/or complex issues through… more
- Capital One (Chesapeake, VA)
- …customer needs + Demonstrate exceptional listening, questioning, call control and de- escalation techniques + Be proactive, have effective time management and ... loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways,...Handling complaints and/or escalated situations is very important, and de- escalation may be a complex part of your role… more
- Wells Fargo (Fairfax, VA)
- …(https://www.wellsfargojobs.com/career-areas/) . **In this role, you will:** + Support customer experience by accurately processing and approving teller ... + Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as… more
- Capital One (Richmond, VA)
- …customer needs + Demonstrate exceptional listening, questioning, call control and de- escalation techniques + Be proactive, have effective time management and ... loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways,...Handling complaints and/or escalated situations is very important, and de- escalation may be a complex part of your role… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Information Services Manager Zeiders is an industry leader in military and family support . Our company's reputation is based on providing top quality service with ... from satisfied customers. Located in Woodbridge, VA, Zeiders' employees support clients worldwide in behavioral health, military family resiliency, work-life… more
- General Dynamics Information Technology (Falls Church, VA)
- …and the ability to make timely decisions in a dynamic environment to support mission objectives and organizational readiness. + In charge of after-hours staff and ... weekends, and holidays, ensuring adequate staffing, coverage, and continuity of mission support . + Monitor and update the Master Station Log, NOC/SOC displays, and… more