- TD Bank (Vienna, VA)
- …collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and ... for successful delivery of requirements + Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for… more
- Amazon (Arlington, VA)
- …Organization is looking for an individual with proven skills to help support our Facility Operations Center. The Facility Operations Center is responsible for ... conducting data center infrastructure training and drills, providing on-call event support , analyzing data and alarms, writing reports, and conducting assessments.… more
- EAB (Richmond, VA)
- …role in crafting strategy on how to best serve this constituency and support our relationships with executives (CHROs, Heads of Recruiting, etc.) and team at ... for leadership, coaching, mentorship, performance evaluation, employee development and training support of their assigned team. The Senior Director will also work… more
- Qualtrics (Reston, VA)
- …and efficient operation of these platforms, providing advanced technical support , implementing system enhancements, and managing configurations to support ... to ensure quality and minimize disruptions. + Serve as a primary escalation point for complex system issues and incidents, providing timely diagnosis, thorough… more
- Red Hat (Richmond, VA)
- …solutions using Red Hat OpenShift Container Platform. At Red Hat, partner support includes far more than just "break-fix" solutions. Partners get industry-leading ... on growing their businesses. Partner Technical Account Management is a premium support offering that builds, maintains, and grows long-lasting loyalty between Red… more
- V2X (Springfield, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... clearance for our Systems Engineering and Architecture Services (SEAS) Team to support our government customer based in Springfield, VA. This position will require… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …(MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There are several positions available at ... Marine Corps locations throughout the world. Support for the contract will consist of program management;...issues to Tier 3 staff. + Adhere to established escalation protocols, ensuring prompt resolution and maintaining accurate logs… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …personalized customer service, ensuring that clients receive an elevated, premium support experience. This role requires attention to detail, a high level ... IcMs to assess and provide necessary Fairfax Digital Escort support + Be the first responder to critical incidents...that requests are rescheduled appropriately. + Serves as primary escalation POC for leadership and supports ad-hoc client needs,… more
- Truist (Richmond, VA)
- …assigned business units and committees to drive their remediation, acceptance, or escalation to governing bodies. 6. Support the implementation and maintenance ... and requirements to effectively manage and mitigate risks across the company and support alignment with the overall corporate strategy. Support the design,… more
- Cayuse Holdings (Richmond, VA)
- …log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony setup and support ... user accounts and setting permissions + Provide end user device management and support , including desktops, laptops, and PDAs + Navigate using remote desktop tools… more