- Amazon (Arlington, VA)
- …Operations organization is looking for an individual with proven skills to help support our Amazon Dedicated Cloud (ADC) Facility Operations Center (FOC). The ADC ... of independent work as well as collaboration with internal/external support groups including engineering and automation teams. The ADC...with limited direct management. - Act as a systems escalation point for FOC engineers and participate in an… more
- Koniag Government Services (Arlington, VA)
- …a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA. This is a part time/as ... II technicians are the primary POC for incident and problem resolution and escalation . + Knowledge of a wide range of applications, operating systems, protocols, IT… more
- Cushman & Wakefield (Lorton, VA)
- …lobby environment. With a strong focus on hospitality, communication, and operational support , the Receptionist plays a key role in shaping the daily workplace ... and adherence to safety standards. + Provide accurate information and wayfinding support ; escort guests when appropriate. + Ensure all individuals entering the… more
- TD Bank (Falls Church, VA)
- …(1) building trust with educational content & tools, (2) providing consultative support , and (3) advocating with proactive insights & recommendations + Responsible ... the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial...and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how… more
- Bank of America (Richmond, VA)
- …end-to-end solution design where needed, defining nonfunctionalrequirements/architecturalrunway to support new epics/features and expand into new opportunities. This ... into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services + Contributes to the creation of the… more
- Fannie Mae (Reston, VA)
- …in preparation for and response to incidents. *THE IMPACT YOU WILL MAKE* The Support and Tools - Operations Engineer - Advisor role will offer you the flexibility ... follow-up calls for high profile incidents. * Ensure appropriate functional and management escalation takes place as per the standards and procedures. * Follow up on… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... teams. Our Operations team is responsible for level-2 end-user support , code migration/release support as well as...review meetings and release activities + Provides point of escalation for team members, peers, and partner teams, and… more
- Amazon (Herndon, VA)
- …people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing ... seriously and you should too! We provide end-to-end financial support driving AWS to be the low cost provider...inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 8+ years of mentoring junior… more
- QinetiQ US (Mclean, VA)
- …feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of ... the Airspace and Surface Radar Reconnaissance (ASRR) system. Working with Honovee Support , the T&E Manager will be responsible for planning, executing, and reporting… more