- GovCIO (Richmond, VA)
- …through conceptualization, technical delivery planning, and execution is critical in the support of product line operations. Additionally, this candidate will also ... support technical subject matter expertise in cyber security, VA...improvement, organizational maturity, and/or optimization. + Serve as an escalation point for customer concerns if/when they arise and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for… more
- Amazon (Arlington, VA)
- Description The Platform Support & Operations TPM drives operational excellence across enterprise market initiatives by providing responsive platform support , ... effective project prioritization systems. This role serves as the primary support interface for internal customers while systematically improving platform operations… more
- Amazon (Arlington, VA)
- …Organization is looking for an individual with proven skills to help support our Facility Operations Center. The Facility Operations Center is responsible for ... conducting data center infrastructure training and drills, providing on-call event support , analyzing data and alarms, writing reports, and conducting assessments.… more
- St John's Community Services (Annandale, VA)
- …have the opportunity to thrive, and no one is left behind. We support individuals living with intellectual and developmental disabilities as well as adults and ... SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and...perform light physical activity. + Occasional exposure to behavioral escalation ; appropriate safety and behavioral response training will be… more
- St John's Community Services (Annandale, VA)
- …have the opportunity to thrive, and no one is left behind. We support individuals living with intellectual and developmental disabilities as well as adults and ... SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and...quickly in behavioral situations which may include evasion or de- escalation techniques. + Must be able to lift up… more
- Cayuse Holdings (Richmond, VA)
- …logging all customer interactions for escalated matters. + Mobile telephony and device support . + Video Conference Unit Troubleshooting. + IP Telephony setup and ... support . + Creation of end user accounts and setting...problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident Management Team. +… more
- Amentum (Warrenton, VA)
- …of passionate individuals in **Warrenton, VA** . In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's ... and intelligence mission. The mission of the Lone Wolf program is to support , operate, and maintain the Distributed Continuity Integrated Network - Top Secret… more
- CVS Health (Richmond, VA)
- …Finance department along with supporting SOX, SOC, and Audit testing through providing support /evidence to our internal and external audit teams. This position will ... support compliance accountability and identify process enhancements/improvements to prevent...and Controls within Pharmacy Services Finance leveraging notifications and escalation as needed to meet internal and external requirements… more
- NANA Regional Corporation (Alexandria, VA)
- …is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate ... Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of...a timely and effective manner. + Develop and manage escalation procedures to ensure service level agreements (SLAs) are… more