- Oracle (Ashburn, VA)
- …Description** Work with a world class team to develop, implement, and support cutting edge Oracle technology. Manages a team supporting and/or implementing hardware ... Drive and manage escalations for rapid resolution or further escalation . + Working with distributed teams and contributing to...to guide their actions and provide 'on-the-ground' advice / support . + Ensuring the quality benchmark is upheld for… more
- CACI International (VA)
- …compliance with customer contracts and industry best practices. You will support development teams working alongside of architects, developers, scrum masters, ... projects. + Ensure quality of work delivered by technical teams, serve as escalation point for client concerns, and identify and implement technical team process… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …work directly with the client analyzing complex and unique technical support assignments and collaborate with software engineers, hardware engineers, cybersecurity ... * Design, deploy, and maintain server, storage, and network infrastructure to support business operations. * Manage and optimize Windows and Linux server… more
- TekSynap (Ashburn, VA)
- …professionals responsible for supporting Network infrastructure operations. Provides support in the translation of business requirements into telecommunications ... operational analysis of the Network and recommendations for IT alternatives in support of strategic modernization efforts. Responsible for the management of network… more
- Nightwing (Arlington, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Leidos (Reston, VA)
- …Proposal Operations Team provides highly skilled people, facilities, and resources to support more than $60B in annual proposal submissions. Proposal Operations is a ... proposals, providing value and feedback to proposal teams in support of an increased pWin and highest proposal quality...Grow next generation Proposal Management Talent + Serve as escalation point for open decisions, issues, and risks to… more
- Coinbase (Richmond, VA)
- …(B2B) and token recipients (B2C), your role goes beyond traditional support . You will conduct in-depth investigations into on-chain and platform-level issues, ... clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue...protecting user privacy and handling confidential information. * Excellent de- escalation skills and the ability to build trust with… more
- CACI International (Arlington, VA)
- …compliance with customer contracts and industry best practices. You will support development teams working alongside of architects, developers, scrum masters, ... projects. * Ensure quality of work delivered by technical teams, serve as escalation point for client concerns, and identify and implement technical team process… more
- Ensono (Richmond, VA)
- …data centers to mimic existing client environment. You will serve as an escalation point for mainframe hardware issues such as failed Tape Drives, offline devices, ... You will adjust weights on HMC for LPARS as required in support of steady state mainframe support . **What You Will Do:** + Define (GEN) mainframe equipment to be… more
- Amazon (Arlington, VA)
- …high-quality written presentations, behind policies to internal stakeholder teams to support understanding and consensus of policy positions * Work with product ... Public Policy and other business units outside of Ads as necessary to support policy management. *Occasionally support high-risk and high-impact escalations in… more