- Amazon (Arlington, VA)
- …position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality ... to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process. Key job responsibilities *… more
- Amazon (Herndon, VA)
- …apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), ... Creates and updates system documentation for engineering, operations, and support teams. A day in the life Our mission...to improve and automate our existing services, and provide escalation and mentoring for junior team members. About the… more
- Capital One (Mclean, VA)
- …are growing! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Tech, Enterprise Product & ... (EPX), we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital… more
- CoreSite (Reston, VA)
- …cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities will ... and utilize a CMMS system. + Provide day-to-day exceptional customer service and support . + Maintain and complete regular facility and security tours documenting and… more
- GE HealthCare (VA)
- …home office as well as onsite at our customer locations. To provide onsite customer support , candidate needs to be willing to work in the Richmond VA area. GE ... and implement appropriate remediations and/or compensating controls. + Provide support on imaging or LCS modality equipment first response...- OS, MAC address, etc.). + Utilize the GEHC escalation process, as needed, and work closely with security… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof ... tware and hardware for customers in support of mission-critical applications. You will work as part...forecasting and scheduling, inbound technical triage, ticket tracking, and escalation + Knowledge of VMware and Hyper V +… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- NTT America, Inc. (Richmond, VA)
- …(SLA). The Managed Services Cross Technology Engineer (L4) focuses on forth line support for escalated incidents and requests with a high level of complexity. ... or Collaboration. This role may also contribute to / support on project work as and when required. **What...Supports, tracks, and documents change implementation. + Provides timely escalation of all tickets to management with ensuing updates,… more
- NTT America, Inc. (Richmond, VA)
- …resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. ... be doing** **Key Responsibilities:** + Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …CGI Federal is seeking an Acquisition Administrator to provide daily support to triage, prepare, facilitate, and administrator acquisition actions managed through ... the requirements through the various contract processes necessary for acquiring IT support , to include: Contact Mission Partners to gain general understanding of… more