- Humana (Richmond, VA)
- …Cloud environments + Provides Coud governance, processes and technical advisory support to business units and projects by working cross-functionally and provides ... recommendations that support the business needs + Participant as required (Level 2/3 escalation point) for Incident Management + Participate and develop client… more
- Capital One (Mclean, VA)
- …data. These products are based on tools Capital One developed internally to support its own large-scale cloud and data management operations, making the bank's ... The Capital One Software Legal team needs help to support this high growth business. As a Senior Manager/Senior...start to execution. You will serve as the transactional escalation point for all major deals and you must… more
- SAIC (Quantico, VA)
- …& Space Sector of SAIC is seeking a Incident Manager/Watch Officer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ... that delivers highly secured and adaptable IT infrastructure, provides customer support , and cutting-edge technologies that support operations and advance… more
- Bon Secours Mercy Health (Richmond, VA)
- …service and the revenue cycle. The Lead PSR role also provides front-office support duties including, but not limited to, registering patients, check in/check out, ... Serves as a resource to team members providing onboarding support and ensure a positive patient experience. + Provides...to troubleshoot and resolve problems promptly, serves as an escalation resource for PSR team members, ensuring patient flow… more
- General Dynamics Information Technology (Springfield, VA)
- …be on an engineering team that provides IT Systems Administration support to global real-time operational activities. Critical thinking and troubleshooting skills ... 6:00 pm during the week and participate in on-call rotation for after-hours support .** **Responsibilities:** + Provides Tier II support of IT infrastructure… more
- Oracle (Richmond, VA)
- …break-fix support for events following runbooks. Serve as the escalation point for event remediation. Participate post-event root cause analysis. + Frequently ... Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination...is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices… more
- Oracle (Richmond, VA)
- …or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving ... AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's...foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry.… more
- Oracle (Richmond, VA)
- …technical excellence and collaboration. **RESPONSIBILITIES:** **Serve as an expert escalation point by triaging complex customer-reported issues that require ... in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical incidents,...and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for… more
- Oracle (Richmond, VA)
- …or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving ... our top priority of delivering optical capacity and engineering solutions to support Oracle's cloud infrastructure to provide metro optical transport solutions in … more
- Nightwing (Arlington, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more