- Service Source (Oakton, VA)
- …users concerning their access to resources on the network. Act as the primary escalation point from tier 2 support technicians Perform other related duties as ... embrace change, and strengthen communities . Job Summary Provides leadership and support to ensure the corporate IT network infrastructure remains secure, available,… more
- Brink's (Richmond, VA)
- …Global Shared Services (GSS), and HR + Partner with GSS to support program operations and scale administrative functions + Drive onboarding and optimization ... improvements, automation opportunities, and user training programs + Serve as an escalation point for system issues and coordinate enhancements with IT and vendors… more
- City National Bank (Richmond, VA)
- …manage all FLoD IT Risk routines to ensure appropriate oversight, monitoring and escalation to senior leadership / CIO as needed for efficient risk management. In ... addition, this function manages and develops risk reporting and metrics to support all FLoD IT Risk routines, including regulatory oversight, issues management, risk… more
- Norstella (Richmond, VA)
- …a strategic partner to internal stakeholders across Commercial, Product, Technical, and Support teams. This role demands a blend of clinical research expertise, ... of project delivery-from scoping and kickoff to execution and post-launch support -ensuring milestones are met, risks are mitigated, and clients remain engaged… more
- TD Bank (Vienna, VA)
- …proactively identifies matters which require additional attention, further escalation , or review **Shareholder Accountabilities:** + Prioritizes and manages ... the Bank, those we serve, and the economies we support . We are guided by our vision to Be...conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we… more
- TEKsystems (Fort Belvoir, VA)
- Description TEKsystems is seeking a Sr. Network Engineer to support large-scale operations on a large, high-profile DOD contract. The I3TS program provides ... enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate...Develop and enforce operational procedures, incident response workflows, and escalation protocols. * Act as the senior technical point… more
- TD Bank (Vienna, VA)
- …function + Proactively identifies matters which require additional attention, further escalation , or review, and liaises with the appropriate groups to resolve ... the Bank, those we serve, and the economies we support . We are guided by our vision to Be...conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we… more
- Amazon (Herndon, VA)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... concurrent programs across multiple geographical regions. - Facilitate the escalation of low-level project issues to senior engineering. A...therefore 20% to 30% travel will be necessary. International support will be part of the job, and some… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Functional Analyst to support our customer, USPS and their Logistics Tech Services Group. This position is fully ... (L&V TS) group is positioned to provide the following support to the USPS business groups within Logistics, Transportation...including the determination and provision of workaround solution or escalation to service owners + As Scrum Master backup,… more
- NANA Regional Corporation (Winchester, VA)
- …Manage a cross-functional team of developers, engineers, system administrators, and support staff. Provide appropriate staffing levels, skillsets, and performance to ... mitigate program risks. Lead resolution of issues through structured problem-solving, escalation paths, and collaboration with client and contractor stakeholders. +… more