- GE HealthCare (VA)
- …customer locations and occasionally from home office. To provide onsite customer support , candidate needs to reside in the Richmond/Charlottesville, VA area. GE ... parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region...as needed, and work closely with region and national support to define and implement corrective action plans to… more
- Confluent (Richmond, VA)
- …collaborate with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with the goal ... an Executive audience to drive business value realization and alignment + Support and maintain relationships with key users and decision-makers at assigned… more
- Travelers Insurance Company (Richmond, VA)
- …performs a variety of duties, including servicing customer inquiries, escalation resolution, account research and analysis, while supporting business partners ... determine appropriate action. + Utilize necessary tools and resources to support receivables management efforts. + Negotiates within company guidelines and authority… more
- Abbott (Charlottesville, VA)
- …Informatics platforms across hospitals, physician practices and partner networks to support seamless data sharing and clinical workflows. + Drive consistency and ... ownership, growth mindset, and empathy. + Serve as a senior escalation point for complex implementation scenarios + Operationalize and continuously improve… more
- University of Virginia (Charlottesville, VA)
- …documents within labor management software to ensure fiscal stewardship **Team member support ** + Serves as a resource for team members and facilitates adherence ... + Ensures access to appropriate levels of care and facilitates clinical/operational escalation as needed. + Facilitates a calm and productive working environment. +… more
- University of Virginia (Charlottesville, VA)
- …Career Ladder and leadership roles. Additional perks such as sign-on bonuses, education support , and generous paid time off. Be part of a community dedicated to ... in collaboration with the inter-professional team including consult recommendations and escalation as needed. + Maintaining safety and continuity of care using… more
- Acxiom (Richmond, VA)
- …Sales, Professional Services, Engineering, Finance, Delivery, Marketing, Training, and/or Support . **COMPETENCIES** + **Revenue Driver:** Ability to contribute to ... Leads or facilitates contract negotiations for new business and renewals. + Escalation points for status, issues, problems, and feedback to client/stakeholders and… more
- Amazon (Arlington, VA)
- …Operations Insights, Planning, Analytics and Technology (IPAT) team, this position will support Loss Pillar Reporting to provide insight to leadership and improve ... insight and practical recommendations through financial simulation and analysis to support decision making of senior management. Drive continuous innovation and… more
- Capital One (Mclean, VA)
- …assigned client groups in a well managed way + Develop and build support for a multi-year roadmap of compensation priorities across client areas, regularly updating ... challenging and debating respectfully, and influencing outcomes + Serve as escalation point, owning resolution with partners and senior business leaders (eg… more
- Shuvel Digital (Vienna, VA)
- …tools + Escalation point of contact (POC) for application deployment support and troubleshooting, providing guidance and direction to team members in the ... and deployment process reviews with users + Provide second/third level on-call support for distributed applications + Support routine internal and external… more