- TekSynap (Arlington, VA)
- …Desk agent calls for quality assurance purposes; + Serve as a further escalation point for Service Desk supervisors; + Attend Change Advisory Board meetings as ... scalable,efficient technology that enables continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise platform in… more
- Canon USA & Affiliates (Newport News, VA)
- …stress by assuring understanding (confirm through repeating back) what was heard) and escalation of issues . - Required to take all necessary steps to obtain ... legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time… more
- Bon Secours Mercy Health (Richmond, VA)
- …+ Current state licensure as a Registered Nurse (RN) + Basic Life Support (BLS) - American Heart Association + PALS Pediatric Advanced Life Support ... + EPIC Electronic Health Record training (preferred, not required) + De- Escalation Training (preferred, not required) Many of our opportunities reward* your… more
- Somatus (Mclean, VA)
- …a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of ... members. + Serve as a point of contact for escalation of issues requiring a higher degree of expertise...+ Experience in structuring and executing complex analyses to support strategy in a fast-paced, evolving environment + Familiarity… more
- Navient (Richmond, VA)
- …higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they ... collections; strong verbal and written communication with a focus on de- escalation , client resolution, and professional conduct. + Tech-savvy (MAC preferred), with… more
- Insight Global (Sandston, VA)
- …We are seeking candidates with a background in logistics, warehousing, IT Support , Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft ... drives, etc.) Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or … more
- Microsoft Corporation (Manassas, VA)
- …is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 ... this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time. **Responsibilities** **Customer Service** +… more
- Leidos (Reston, VA)
- …+ Coordinating, budgeting, and managing contracted external services and assessments in support of the Executive Protection Program. + Planning, and executing the ... independently and as part of a team to deliver high value customer support Preferred Qualifications + Current Top Secret security clearance + Bachelor's degree in… more
- Bon Secours Mercy Health (Richmond, VA)
- …(or covered compact licensure) as a Registered Nurse (RN) + BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient ... care; ACLS Advanced Cardiac Life Support acceptable in lieu of BLS) **Experience:** + One...EPIC Electronic Health Record training (preferred, not required) + De- Escalation Training (preferred, not required) Many of our opportunities… more
- TestPros (Sterling, VA)
- …and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and US Federal, State, and ... with experience in conducting NIST 800-53 Rev 5 based Authority To Operate (ATO) support . Responsibilities and Duties: You should be able to deliver on the following… more