- Akina Pharmacy (Sterling, VA)
- …We are committed to empowering our team members and fostering a culture of growth and support . If you are driven by a passion for making a meaningful impact and seek ... confirmations with a compassionate and service-oriented approach. + Communication and Support : Efficiently manage a high volume of inbound and outbound… more
- Navy Federal Credit Union (Winchester, VA)
- …instead of by technology. There are new on-call rotation, engagement, and escalation procedures; thereby necessitating the need for new groups for email, ServiceNow, ... date of December 2026 or after. Responsibilities + Provide ServiceNow documentation support + Analyze ServiceNow reports, aggregate and collect data metrics +… more
- Capital One (Mclean, VA)
- …on Enhance Due Diligence (EDD) reviewsor Account Closing reviews + ** Escalation Handling** **:** Handle escalated issues as appropriate for advanced investigation ... competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website… more
- Ensono (Richmond, VA)
- …cost reduction. + Develop a holistic understanding of client's environment and Ensono support model. + Assist in the development and execution of service improvement ... the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in… more
- Cardinal Health (Richmond, VA)
- …execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly ... Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** +...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- Oracle (Richmond, VA)
- …are configured to meet project needs, providing technical expertise and troubleshooting support throughout the process **NOTE: We are unable to provide visa ... well-maintained using preferred tools and platforms. + Act as an escalation point for complex configuration issues, delivering resolutions and driving… more
- Capital One (Mclean, VA)
- …direction, manage expectations, and lead cross-functional teams + Ensure independent escalation of risks, gaps, issues, non-compliance, and concerns to executive ... competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website… more
- Capital One (Richmond, VA)
- …Reports, sanctions reviews, CTR's, EDD reviews or other AML process. + Escalation Handling: Handle escalated issues as appropriate for advanced investigation and ... competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website… more
- Oracle (Richmond, VA)
- …Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been ... technologies. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments Response and Resolve… more
- Microsoft Corporation (Fauquier County, VA)
- …is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 ... assigned tasks and escalate issues during high-volume work activity or escalation -based situations. + Leverage process knowledge and technical skills to resolve… more