- Jacobs (Reston, VA)
- …is seeking a creative, highly motivated Senior Bridge Project Manager to lead and support the delivery of local and regional projects. Our Virginia and District of ... communication, status reporting, decision making regarding technical approaches, risk management, and escalation of issues that cannot be resolved by the team. *… more
- Republic Services (Charlottesville, VA)
- …+ Responds to all cancellation requests in alignment with the established escalation policy. + Proactively communicates with or responds to customers in ... support of company pricing initiatives. + Utilizes Salesforce on...field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to… more
- PenFed Credit Union (Mclean, VA)
- …are made as a result of lessons learned. + Coordinate, monitor, and support general activities related to incidents, problems and changes. Facilitate daily, weekly ... as required to ensure appropriate assessments. + Develop and maintain ticket escalation steps and contacts. Drive decision-making for incident resolution to minimize… more
- Amazon (Arlington, VA)
- …project management skills. Creating operational mechanisms to address recurring escalation patterns and persistent challenges Simplifying and decomposing security ... our internal and external stakeholders Fielding and addressing requests for team support in collaboration with internal and external stakeholders. Diving deep into… more
- Shuvel Digital (Vienna, VA)
- …below information for clarity on the position description. Description To support PVM Vendor Management Operations business objectives by identifying contracts ... service level agreements, regulatory requirements, reporting Requirements, documentation requirements, escalation requirements and other possible negotiated terms in contracts;… more
- Amazon (Arlington, VA)
- …community to coordinate a complex and interconnected series of deliverables. - Support ad-hoc requests and assist in various requests from finance and business ... incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... all escalated incidents. 9) Escalate incidents in accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations… more
- Walgreens (Mechanicsville, VA)
- …prescription fulfillment, clinical documentation, training, and inventory management, to provide support to pharmacy staff. Seeks new and better ways to further ... no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. + Experience providing customer service to… more
- SitusAMC (Richmond, VA)
- …processes which includes supporting both short- and long-term planning, cross-functional support , and demonstrating working software. + Lead by example + Positive ... on new techniques + Advise and mentor Software Development team members as an escalation point + Fulfill on the division's mission statement + Such other activities… more
- RTX Corporation (Arlington, VA)
- …strategies-translating insights into actionable guidance for Raytheon + Guide and support RTX and Raytheon teams in solving complex customer challenges, facilitating ... that strengthen mission trust and deepen partnerships + Serve as the escalation point for customer-facing issues and lead efforts to deliver exceptional customer… more