- Microsoft Corporation (Reston, VA)
- …Collaborates with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and ... for product adoption. Resolves day-to-day issues within scope before escalation to other engineers. Independently impacts complex platform/program strategies and… more
- Optiv (Herndon, VA)
- …with the client to understand their engineering requirements. + Lead the technical support strategy for clients during and after project implementation. + Serve as ... the escalation level for complex issues as necessary. + Document project progress, issues, and resolutions in a concise and timely manner. + Consistently self-review… more
- University of Virginia (Charlottesville, VA)
- …involved with patient transfers and medical center operations, and initiate appropriate escalation of services and conditions if or when needed. Coordinator will use ... such as tuition assistance, professional development programs, and certification support , you'll have endless opportunities to advance your career. **Inclusive… more
- Cummins Inc. (Manassas, VA)
- …and identify areas for improvement, ensuring top-notch service. + **Providing Support and Development** : Offering coaching, feedback, and performance reviews will ... aiding in payment processing and historical tracking. + **Technical Escalation ** : Efficiently escalating technical issues and documenting troubleshooting steps… more
- Arrow Electronics (Shenandoah, VA)
- …and service Arrow suppliers/vendors, partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales engineering & services value ... technology lab environments + Experience driving sales of professional, managed, and support services + Excellent verbal and written communication skills are a must.… more
- Meta (Richmond, VA)
- …for our high traffic, high visibility services. You will provide operational support for critical services that enable connected experiences found across Meta. We ... through multiple infrastructure layers (compute, storage, network) and act as a final escalation point 6. Provide guidance to other engineers on best practices to… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …This is an overnight/night watch role, providing 24x7 coverage to support enterprise-wide modeling and simulation applications. You'll own overnight operations, ... and security during night hours; perform on-the-fly troubleshooting and escalation + Deploy, configure, and maintain virtualization platforms (eg, VMware)… more
- Allied Universal (Salem, VA)
- …security concerns or safety hazards + Assist hospital staff with de- escalation of situations involving patients; restrain combative individuals as necessary (within ... enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone + Graduate of a Certified Public Safety… more
- Bank of America (Suffolk, VA)
- …to business results. + Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. + People Manager & Coach: Knows ... factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all… more
- L3Harris (Lynchburg, VA)
- …improvements / Kaizen events and industrial capability and capacity assessments + Support the Business Unit on supply shortages with appropriate escalation ... + Develop and maintain supply opportunities through eg Design to Value initiatives, low cost sourcing + Partner with team members on negotiations (for best total cost of ownership, make vs. buy analyses, inventory reduction programs, security of supply, data… more