- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You will play a critical role ... contact for end users, you will serve as the escalation point for other analysts, helping guide them through...With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and… more
- Virtual Service Operations (Lorton, VA)
- …troubleshooting and leading network improvement initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 ... support . + Lead the diagnosis and resolution of critical...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- Barnes & Noble (Roanoke, VA)
- …and effectively when needed. * Understanding loss prevention procedures and de- escalation techniques, identifying theft, spotting and seeking support for ... and to help customers with their shopping. * Equally, use this knowledge to support the success of key sales objectives, products and new releases. **As already… more
- Optiv (Herndon, VA)
- …their time focusing on developing corporate strategy, assisting with brand identity, and support operations. + Spend 5% of their time focusing on training and ... with the client to understand their engineering requirements. + Lead the technical support strategy for clients during and after project implementation. + Serve as… more
- M&T Bank (Falls Church, VA)
- …ensure timely delivery of quality service and expand client relationships. + Support market efforts to develop new trust business; participate in client ... + Serve as fiduciary resource to Wealth Advisors and other internal partners. + Support the goals and objectives of the wealth practice and regional leadership by… more
- Amazon (Arlington, VA)
- …revenue. You will own the relationship with the customers and provide day to day support to enable timely payments. This position will lead efforts to dive deep into ... and follow through to resolution, including executive-level communication. - Recognize escalation trends and identify underlying defects and root causes. - Partner… more
- CACI International (Springfield, VA)
- …incoming network incidents and service requests, ensuring timely resolution and escalation when necessary. + Ensure that service level agreements (SLAs) and ... opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive… more
- Amazon (Arlington, VA)
- …risks. Assess costs and benefits and maintain financial reporting control. Manage escalation , anticipate and make tradeoffs and balance business needs with technical ... projects. - 2+ Years' Experience of Managing Enterprise Level AV Services [ Support , Design, Hardware Deployment] Preferred Qualifications - 3+ years of working… more
- CyrusOne (Sterling, VA)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... deadlines + Ability to react to alarms and escalate all issues through escalation process. + Familiarity and knowledge of Work Order Control procedures and… more
- Meta (Richmond, VA)
- …issues on the project, enable commercial accountability, manage schedule health reporting/ escalation , and ensure that schedule change management is effective and ... and other appropriate forums. Lead ad-hoc schedule analysis to support program as required 7. Lead a small team...Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of… more