- PenFed Credit Union (Mclean, VA)
- …are made as a result of lessons learned. + Coordinate, monitor, and support general activities related to incidents, problems and changes. Facilitate daily, weekly ... as required to ensure appropriate assessments. + Develop and maintain ticket escalation steps and contacts. Drive decision-making for incident resolution to minimize… more
- Deloitte (Rosslyn, VA)
- …have the opportunity to work with our AML and sanctions team to support client service delivery. Through your participation in these Lookback engagements, you will ... Project Leadership to discuss investigator performance, issue management, and case escalation decisions + Providing feedback and input on case investigations, as… more
- SHI (Richmond, VA)
- …and stay current on industry trends. **Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer purposes. + ... with internal and external stakeholders. + Serve as a technical escalation point, assisting with complex troubleshooting and vendor coordination. + Provide… more
- Cummins Inc. (Manassas, VA)
- **DESCRIPTION** Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's ... in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including… more
- Deloitte (Mclean, VA)
- …and Business Unit leaders, we provide valuable business transformation and continuous support across various industries. If you're seeking an exciting career with ... providing guidance to individual workstreams to help with their overall progress, escalation of risks and issues as needed, ensuring cross-functional activities are… more
- Steampunk (Mclean, VA)
- …architecture and targets to identify upstream and downstream dependencies and to support the team in risk management + Proactively identifies impediments and ... appropriately resolves using network of peers and formal channels (including escalation if required) + Integrates Agile and Lean principles into team practices and… more
- Amazon (Arlington, VA)
- …adhering to Legal, Security, and Compliance requirements - Occasionally act as escalation point for Reservation Product requests and issues - Investigate data ... or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Merck (Elkton, VA)
- …Supply Agreement (MSA). - Dispute and Issue Resolution (with appropriate escalation as required). - Resolve Technical Issues (Investigations, CAPAs, Process ... ExM Operations Profit Planning process. . **Commercialization of New Products:** Support of sourcing and siting activities, evaluation of supplier capabilities,… more