- Clark Construction Group, LLC (Mclean, VA)
- …Management & Leadership:** Serve as a key technical lead and senior escalation point for major security incidents. This role involves leading and coordinating ... proper communication and adherence to established protocols, and providing critical support to the Director during high-severity events. + **Deep Dive… more
- Eliassen Group (Richmond, VA)
- … support , if needed, including problem analysis, issue tracking, escalation and resolution. **Education Requirements:** + Degree in Computer Science, ... Telecommunications, or Information Technology + Knowledge of the processes, practices and terminology of the following vertical areas: Retail, Manufacturing, Logistics, etc. _Skills, experience, and other compensable factors will be considered when determining… more
- Walgreens (Mechanicsville, VA)
- …the front-line leader for Centralized Services pharmacy fulfillment center. Provides daily support to Centralized Services team members to ensure they provide a ... first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for complex or critical issues. Assigns, monitors and reviews… more
- Oracle (Richmond, VA)
- …for the strategic partners. Establish rules of engagement and operational escalation procedures to quickly identify and resolve issues. Disclaimer: **Certain US ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
- Deloitte (Richmond, VA)
- …have the opportunity to work with our AML and sanctions team to support client service delivery. Through your participation in these Lookback engagements, you will ... Project Leadership to discuss investigator performance, issue management, and case escalation decisions + Providing feedback and input on case investigations, as… more
- Charles IT (Chesapeake, VA)
- …strong client relationships, serving as the primary point of contact and escalation . + Mentor internal team members and foster collaboration across departments. + ... Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred. + Excellent multitasking, prioritization, and follow-through in a fast-paced,… more
- Allied Universal (Fredericksburg, VA)
- …incidents and critical situations in a calm, problem-solving manner, utilizing de- escalation techniques as appropriate within a healthcare environment. + Conduct ... entrances, exits, and sensitive areas to help to deter unauthorized access and support a secure environment for patients and staff. + Document and report… more
- Microsoft Corporation (Manassas, VA)
- …is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 ... Ensure compliance with infrastructure operations standardization + Act as an escalation point for all facilities-related issues within the datacenter, escalating to… more
- Robert Half Management Resources (Charlotte County, VA)
- …partnerships. * Expertise in risk management, dependency resolution, and escalation handling. * Familiarity with customer experience principles and technical ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position… more
- WTW (Arlington, VA)
- …Team. The ACA is the primary point of contact for providing all service, escalation , and placement to meet the client's insurance and risk management needs. The ACA ... to ensure others fulfill roles effectively + Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or… more