- Amazon (Herndon, VA)
- …team - Effective communication with internal customers, coordinating between teams, developers, escalation points - Periodically support a 24/7 on-call rotation ... Description Do you want to support the efforts of the Intelligence Community's mission...team's scope - Be a focal point for the escalation for complex issues and dive deep for solutions… more
- Amazon (Herndon, VA)
- …changes on the network Physical and Other Requirements: - Must be willing to support an off-hours operations escalation pager rotation. - Experience dealing with ... we're the people who keep the cloud running. We support all AWS data centers and all of the...have end to end ownership (design, engineering, implementation, operations escalation ) of our current and newly developing IP networks… more
- Acclaim Technical Services (Mclean, VA)
- …requests, and demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training ... continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to...VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of… more
- Live Nation (Bristow, VA)
- …venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures. * ... Job Summary: Responsibilities: As a Venue IT Support Representative, the successful candidate will * Provide...Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology *… more
- Choisys Technology (Crystal City, VA)
- …troubleshoot, and resolve complex hardware/software/system-level issues; provide Tier III escalation and sustainment support individually and collaboratively. + ... learned with leading-edge solutions to solve complex problems, provide ongoing support , and deliver quantifiable benefits. Our mission focus areas include, but… more
- BAE Systems (Springfield, VA)
- …+ Monitoring and investigating system interfaces + Troubleshooting system anomalies with support personnel + Participating in problem escalation with vendors and ... your career with us. BAE Systems is seeking a Junior Linux Administrator to support our Test Team. The role involves providing mission-critical support to our… more
- Amazon (Arlington, VA)
- …networking software tools. Physical and Other Requirements: * Must be willing to support an off-hours operations escalation pager rotation. * Experience dealing ... the stability and sustainability of next-generation IP networks that support the US Intelligence Community. From the top of...we're the people who keep the cloud running. We support all AWS data centers and all of the… more
- M. C. Dean (Chantilly, VA)
- …+ Resolve complex system issues for physical security systems + Triage customer support calls, providing Tier 3 escalation as needed + Communicate with ... to address technical issues, troubleshoot problems, and develop solutions that support the overall mission of the organization. + Manage physical security… more
- Kyndryl (Richmond, VA)
- …project planning **Employee and Team Enablement** + Payroll Queries & Issue Resolution: Support HR Services for L2 escalation & query resolution + Communication ... payroll with HR & finance + Global Projects Implementation: Support and drive to implement global payroll systems projects...a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into… more
- Nightwing (Sterling, VA)
- …best practices for ICA/Service discrepancy and reporting, issue resolution and operations support to include Tier 2/3 escalation . Required Skills: + Programming: ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more