- Meta (Ashburn, VA)
- …and system optimization. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex ... are fully compliant to those standards and policies 3. Escalation Management: Participate in the team's Tier 3 and...documentation is effectively managed and the data required to support operations is complete and accurate in systems 6.… more
- Meta (Ashburn, VA)
- …and system optimization. **Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1. Incident Response: Drive work investigating ... are fully compliant to those standards and policies 3. Escalation Management: Participate in the team's Tier 3 and...documentation is effectively managed and the data required to support operations is complete and accurate in systems 6.… more
- Otis Elevator Company (Lorton, VA)
- …to drive business growth and market share. + Acting as first line of escalation for customers to support an end-to-end, seamless customer experience. + ... with the Operating Unit roadmap. + Collaborating with Delivery Operations to support continuous improvement and the centralization of admin activities to enable… more
- Childrens Hospital of The King's Daughters (Norfolk, VA)
- …The role often entails responding to escalated situations with a focus on de- escalation to prevent injuries and preserve a healthy and safe environment. The Security ... and therapeutic manner. + Performs least restrictive verbal and physical de- escalation techniques necessary. + Generates reports and completes follow up on… more
- Diversified (Manassas, VA)
- …(https://twitter.com/diversifiedus) . What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic ... and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator (Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... is looking for a Systems Administrator (Tier 2 Desktop Support ) to join our team to support ...ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contract… more
- Comcast (Reston, VA)
- …product point of contact during incident investigations and response activities. + Support the Incident Manager with product expertise during root cause analysis, ... impact assessment, and remediation coordination. + Partner with Engineering, Product, and Support teams to map product behavior to incident patterns and resolution… more
- Evolent (Richmond, VA)
- …for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... troubleshooting production support issues reported by our clients. You will collaborate...+ Provide accurate and timely resolution of issues, and escalation when necessary + Respond to escalations and incidents,… more
- HCA Healthcare (Richmond, VA)
- …day shift).** **Introduction** Do you have the career opportunities as a **Clinical Support Resource Registered Nurse RN** you want in your current role? We invest ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- ServiceNow, Inc. (Vienna, VA)
- …benefits plans and programs, to mental health resources that offer coaching and 24/7 support , to family support resources and parental leave programs - we want ... doing what matters most. + Flexible working culture to support the balance you need in both work and...a timely response and resolution. + Act as an escalation point for customer impacting business critical issues. **To… more