- Cisco (Austin, TX)
- …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
- Insight Global (Fort Worth, TX)
- …data pipelines, testing, reporting, and maintaining solutions. Additionally, the Jr. Data Engineer will support escalation tasks, contribute to system ... employers in the US is seeking a Jr. Data Engineer to join their expanding team. The Jr. Data... to join their expanding team. The Jr. Data Engineer will play a crucial role in understanding business… more
- Palo Alto Networks (Dallas, TX)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Capital One (Austin, TX)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Meta (Austin, TX)
- …of our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient,… more
- Fujitsu (Richardson, TX)
- …information, please visit https://1finity.com/?utm\_source=li&utm\_medium=soc . Req ID:16443 **Radio Product Support Engineer III** **Job Description:** We are ... seeking a highly skilled Radio Product Support Engineer with expertise in wireless mobile...documents. + Serve as the highest level of technical support escalation , handling complex issues and providing… more
- Futurex (Bulverde, TX)
- Position Overview: We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to ... is the perfect role for you. Key Responsibilities: + Technical Troubleshooting and Support : + Provide advanced troubleshooting and technical support for customer… more
- Amazon (Richmond, TX)
- …our customers by delivering packages directly to them. About the Role: As an IT Support Engineer II, you will use your technical knowledge and specialized skills ... countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to...more efficient. - Serving as the first point of escalation . - Participating in hiring, training and development of… more
- Google (Austin, TX)
- Top Customer Solutions Engineer , Mission Critical Services for Financial Exchanges, High Touch Support , Google Cloud _corporate_fare_ Google _place_ Austin, TX, ... traffic path analysis. + Experience in crisis response or escalation management across teams, with the ability to influence...a part of a global team that provides 24x7 support to critical financial exchange customer workloads. In this… more
- Survitec Group Limited (Pasadena, TX)
- …Service Management team across the globe and are recruiting for an experienced Deskside Support Engineer to support our global infrastructure. Aligned to ... Vacancy Title: Senior Deskside Engineer - Houston Vacancy Location: Houston, Texas, US Engagement Type: Permanent, Full-Time Your Company Survitec are the world's… more