- Applied Materials (Sherman, TX)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee satisfaction through: - communication of… more
- Cardinal Health (Austin, TX)
- …Independently determines method for completion of new projects + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views ... No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time… more
- IBM (Dallas, TX)
- …real impact in the world of data and AI - reach out and join us! Hybrid Cloud Support Engineer As a Hybrid Cloud Support Engineer , you will utilize your ... of Java, Python, Go and/or another language (Troubleshooting skills) * Experience with escalation management and customer success or premium support * Experience… more
- Palo Alto Networks (Plano, TX)
- …**Your Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager. You will be responsible for enabling customer success with ... dynamic spirit and sustained performance are the essentials. The Support Delivery team is a high-performance group of engineers...team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and… more
- Comcast (Plano, TX)
- …the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to small ... growing providers of Ethernet services. **Job Summary** Responsible for being the escalation point of contact for all high level break/fix and maintenance issues… more
- ManTech (San Antonio, TX)
- …( Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and ... Nation. **Responsibilities include, but are not limited to:** + Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services… more
- Amazon (Austin, TX)
- …interface with external Architects and General Contractors all while being an escalation point for Amazon Robotics onsite teams. The ideal candidate has passion ... vendors. * Participate in the design development process to collaborate and value engineer construction methods to reduce time and cost. * Manage change order… more
- Nutanix (Austin, TX)
- …the Nutanix sales, customer success, business partners, and customers. **Your Role:** + Support the core field sales team selling Portfolio solutions. + Recruit and ... and training to them once onboard. + Provide an escalation point for pre-sales and post-sales technical issues that...+ 5+ years of experience as a Sr./Pre-Sales Systems Engineer + 3+ years of pre-sales management experience (SEM/SED)… more
- Palo Alto Networks (Dallas, TX)
- …Career** The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers ... keeping them engaged and successful in their careers + Support field Solutions Consultant team in complex evaluations, problem-solving...the projects you are handling + Act as an escalation point to collaborate with pre-sales and post-sales teams… more
- Aspira Connect (Dallas, TX)
- …alerts and escalate to senior security/engineering staff as appropriate. + Support incident response exercises, playbook development, and forensic analysis. + Lead ... and harden systems. + Escalate incidents and findings to the Senior Cloud Network Engineer or Senior Security System & Network Engineer as appropriate, with… more