- M. C. Dean (Vienna, VA)
- …with the solution; troubleshoot common infrastructure and application problems; provide escalation support for service availability and performance issues; + ... industries. We rely on IT infrastructure and applications to support critical business functions and drive value to the...Responsibilities As part of the team, the Senior Systems Engineer 's responsibilities will include (but will not be limited… more
- Charles IT (Chesapeake, VA)
- …outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and ... projects for clients, ensuring smooth delivery from kickoff through post go-live support + Participate in project kickoff meetings to align on scope, timelines,… more
- Microsoft Corporation (Richmond, VA)
- …(including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. **Physical Requirements** ... closely with Electrical Engineers and Critical Environment Field Service Engineer . Microsoft's Cloud Operations & Innovation (CO+I) is the...by a team of subject matter experts working to support services for more than 1 billion customers and… more
- Oracle (Richmond, VA)
- …characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. ... Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been… more
- Verint Systems, Inc. (Richmond, VA)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- CyrusOne (Sterling, VA)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... to react to alarms and escalate all issues through escalation process. + Familiarity and knowledge of Work Order...key performance indicators as provided by Assistant or Chief Engineer + Experienced with capacity planning and reporting +… more
- Traylor Bros., Inc. (Richmond, VA)
- …in heavy civil, mechanical, marine, or underwater construction industries. . Professional Engineer (PE) preferred but not required. . Extensive experience in pile ... pricing. . Ability to assemble and mentor internal technical teams to support project delivery. . Formulation of technical proposals, including technical means and… more
- Arrow Electronics (Shenandoah, VA)
- …Cloud and Data/AI practices with primary focus on Cloud and Microsoft. The Sales Engineer Managers (SEM) within the practice will report directly to the SED and the ... partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales...(POC) + Experience driving sales of professional, managed, and support services. + Excellent verbal and written communication skills… more