- Micron Technology, Inc. (Manassas, VA)
- …advanced recipe setup, and basic troubleshooting. Write or modify equipment recipes to support the needs of the RDA area; this includes both standard ("Process of ... of issues. Collaborate as needed with vendors for results regarding escalation on application issues. Collaborate with Equipment Owners and vendor representatives… more
- Fujifilm (Richmond, VA)
- **Position Overview** An Imaging Service Engineer II is responsible for performing scheduled and unscheduled service work on systems within a service area as ... independence and able to resolve most unscheduled maintenance work without technical support . + Performs installations and de-installations of products and a wide… more
- NTT America, Inc. (Ashburn, VA)
- …can grow, belong and thrive. **Your day at NTT DATA** The Facilities Engineer coordinates and performs overall daily building and property maintenance in a ... business hours, including weekends, late nights, holidays, or on-call support as required. + Must be willing to be...willing to be part of the after-hours notification and escalation protocol. + Occasional travel to other facility locations… more
- Amazon (Herndon, VA)
- …and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure. As a member of Managed Service team, this role ... scale. - Identify and drive improvements to technical processes - Act as an escalation point and mentor to less experienced engineers on the team and across Amazon.… more
- Amazon (Sterling, VA)
- …most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our ... fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine… more
- Actalent (Ashburn, VA)
- …and troubleshoot customer applications remotely or on-site. + Act as a level of escalation from Technical Support personnel for technical support assistance. ... + Develop familiarity and working knowledge to provide backup support for all control panel products. + Offer secondary...for all control panel products. + Offer secondary technical support to customers, field engineers, and sales channels on… more
- Amazon (Herndon, VA)
- …team - Effective communication with internal customers, coordinating between teams, developers, escalation points - Periodically support a 24/7 on-call rotation ... Description Do you want to support the US Intelligence Community's mission with world...no further! Amazon Dedicated Cloud (ADC) Engineering combines operational support and systems engineering to build and run large-scale,… more
- Amazon (Arlington, VA)
- …service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to identify customer… more
- M. C. Dean (Vienna, VA)
- …other critical functions to ensure seamless roll-out of new solutions; provide escalation -level operational support . + Collaborate with enterprise IT and ... mitigations approaches, and develop, test, and refine technical plans to support solution roll-out. + Lead collaboration with engineering leaders/team members,… more
- Estes Express Lines (Richmond, VA)
- …environments as applicable. Additional responsibilities include full lifecycle management and support . + Responsible for the execution and timely completion of ... assigned tasks and serves as the first escalation point for level I Engineers. May provide guidance and training to level I Engineers + Ability to create, maintain… more