- Acxiom (Richmond, VA)
- …Sales, Professional Services, Engineering, Finance, Delivery, Marketing, Training, and/or Support . **COMPETENCIES** + **Revenue Driver:** Ability to contribute to ... Leads or facilitates contract negotiations for new business and renewals. + Escalation points for status, issues, problems, and feedback to client/stakeholders and… more
- Verint Systems, Inc. (Richmond, VA)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- CyrusOne (Sterling, VA)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... to react to alarms and escalate all issues through escalation process. + Familiarity and knowledge of Work Order...key performance indicators as provided by Assistant or Chief Engineer + Experienced with capacity planning and reporting +… more
- Verint Systems, Inc. (Richmond, VA)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and loyalty ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Arrow Electronics (Shenandoah, VA)
- …closely with other practice areas including Security, Cloud, and Data/AI. The Sales Engineer Managers (SEM) within the practice will report directly to the SED and ... partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales...environments + Experience driving sales of professional, managed, and support services + Excellent verbal and written communication skills… more
- Meta (Richmond, VA)
- …Meta businesses to build services and run workloads. As an Enterprise Systems Engineer on the Enterprise Messaging team, you will build the infrastructure for our ... high traffic, high visibility services. You will provide operational support for critical services that enable connected experiences found across Meta. We constantly… more
- Amazon (Arlington, VA)
- …inclusion 10. Balance risk and quality while creating mechanisms to address recurring escalation patterns A day in the life Advisory Team partners with our customers ... AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred * Experience with automation and scripting (eg,… more