• Engineer , Data Center (Manassas, VA)

    LinkedIn (Manassas, VA)
    …only executes advanced break-fix repairs but also acts as a critical escalation point for Associate Hardware Engineers and contracted Data Center Technicians, ... issues impacting LinkedIn's server fleet. + Act as the point of escalation for Associate Hardware Engineers and contracted technicians, taking ownership of complex… more
    LinkedIn (09/24/25)
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  • Deskside Engineer ‐ Senior

    SAIC (Mclean, VA)
    …This position will report to Helpdesk Manger and will be part of the end user support team to provide end user support for IT related issues. This position will ... mainly focus on operational support of classroom instructional technology systems, simulation center equipment,...users for complex issues regarding response and resolution. + Escalation point for Junior and Mid level desk side… more
    SAIC (09/28/25)
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  • Data Center Chief Engineer , DCC…

    Amazon (Manassas, VA)
    …most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our ... fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine… more
    Amazon (09/24/25)
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  • Senior Technical Engineer

    Highmark Health (Richmond, VA)
    …is adaptable, solution-oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent, and team, may ... technical process from idea generation, analysis, design, build, and support using various technologies and design patterns. **Responsibilities:** Provide guidance… more
    Highmark Health (09/10/25)
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  • Network Development Engineer , Kuiper…

    Amazon (Arlington, VA)
    …and systems teams to ensure rapid, seamless implementation - Provide escalation support for troubleshooting complex networking issues, including switching, ... optimization, comprehensive documentation, and creation of targeted training programs for support teams - Engage proactively with technology vendors to drive bug… more
    Amazon (08/15/25)
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  • Systems Engineer 5- Enterprise IT…

    M. C. Dean (Vienna, VA)
    …other critical functions to ensure seamless roll-out of new solutions; provide escalation -level operational support . + Collaborate with enterprise IT and ... mitigations approaches, and develop, test, and refine technical plans to support solution roll-out. + Lead collaboration with engineering leaders/team members,… more
    M. C. Dean (08/27/25)
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  • Staff Engineer Commercial Technologies

    Cardinal Health (Richmond, VA)
    …Independently determines method for completion of new projects + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views ... No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time… more
    Cardinal Health (09/03/25)
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  • Manager, Support Account Services…

    ServiceNow, Inc. (Vienna, VA)
    It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... role:** + Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives...+ Advocate for critical customer issues as a critical escalation point. + Work with your team members in… more
    ServiceNow, Inc. (09/27/25)
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  • Senior Support Account Manager - Federal

    ServiceNow, Inc. (Vienna, VA)
    It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...a timely response and resolution. + Act as an escalation point for customer impacting business critical issues. **To… more
    ServiceNow, Inc. (09/27/25)
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  • Manager, Solutions Specialist - NKP

    Nutanix (Richmond, VA)
    …the Nutanix sales, customer success, business partners, and customers. **Your Role:** + Support the core field sales team selling Portfolio solutions. + Recruit and ... and training to them once onboard. + Provide an escalation point for pre-sales and post-sales technical issues that...+ 5+ years of experience as a Sr./Pre-Sales Systems Engineer + 3+ years of pre-sales management experience (SEM/SED)… more
    Nutanix (09/12/25)
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