- Amazon (Sterling, VA)
- …most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our ... fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine… more
- Amazon (Herndon, VA)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... concurrent programs across multiple geographical regions. - Facilitate the escalation of low-level project issues to senior engineering. A...therefore 20% to 30% travel will be necessary. International support will be part of the job, and some… more
- Cardinal Health (Richmond, VA)
- …team is part of many diverse and dependent workstreams that enable and support client program implementations for Sonexus Patient and Access Support Services ... that interface with salesforce and other COTS products we support . **Responsibilities** + Responsible for designing, developing, implementing, and supporting… more
- Cardinal Health (Richmond, VA)
- …team is part of many diverse and dependent workstreams that enable and support client program implementations for Sonexus Patient and Access Support Services ... and proper controls are implemented + Serve as an escalation point for complex functional and technical issues +...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- Amazon (Herndon, VA)
- …issues and working with multiple stakeholders (Service teams, Security teams, Legal, Support teams, and Executive leadership) to present a concise narrative of the ... the course of your duties. * Operate as an escalation and technical expert for engineers or service teams...working with multiple stakeholders (Service teams, Security teams, Legal, Support teams, and Executive leadership) to present a concise… more
- Amazon (Manassas, VA)
- …specification, design, coding, quality assurance, implementation, integration, launch, and production support with seller and buyer usability in mind. - Synthesize ... and maintain clear chains of accountability - Address bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus… more
- ManpowerGroup (Richmond, VA)
- …Virginia. **Responsibilities:** . Troubleshoots and fixes issues or provides for escalation to appropriate parties. . Incident management and root cause analysis. ... teams for successful implementation and deployment of software solutions. . Provides support and guidance to projects around implementations and upgrades. . Installs… more
- M. C. Dean (Vienna, VA)
- …other critical functions to ensure seamless roll-out of new solutions; provide escalation -level operational support . + Collaborate with enterprise IT and ... mitigations approaches, and develop, test, and refine technical plans to support solution roll-out. + Lead collaboration with engineering leaders/team members,… more
- ServiceNow, Inc. (Vienna, VA)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...a timely response and resolution. + Act as an escalation point for customer impacting business critical issues. **To… more
- M. C. Dean (Fort Belvoir, VA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT) systems… more