- Amazon (Herndon, VA)
- …As the team's subject matter expert, you will serve as the point of escalation for the team on technical mechanical and plumbing systems. You will insure that ... infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and… more
- Google (Reston, VA)
- …and business functions, leading programs in enterprise implementations including technical support , escalation management, consulting, and issue resolution. + ... in cloud, such as the Google Cloud Platform (GCP) Machine Learning Engineer . + Experience in AI operations, including implementing, migrating, and supporting live… more
- Acxiom (Richmond, VA)
- …**Financial & Contract Management:** + Maintain pipeline in Salesforce along with support of Sales Operations + Ensure handling of contracting and related paperwork ... including NDAs, MSAs, SOWs, etc with the support of Sales Operations **Client Management - Sales &...for cross-agency sales pursuits and joint offering development + Escalation point for any sales engagement issues related to… more
- Verint Systems, Inc. (Richmond, VA)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- CyrusOne (Sterling, VA)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... to react to alarms and escalate all issues through escalation process. + Familiarity and knowledge of Work Order...key performance indicators as provided by Assistant or Chief Engineer + Experienced with capacity planning and reporting +… more
- Verint Systems, Inc. (Richmond, VA)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and loyalty ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Amazon (Arlington, VA)
- …inclusion 10. Balance risk and quality while creating mechanisms to address recurring escalation patterns A day in the life Advisory Team partners with our customers ... AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred * Experience with automation and scripting (eg,… more
- Amazon (Arlington, VA)
- …improve automation. Enhance documentation and acts as an mentor as well as an escalation point for System Engineer I's. Position Requirements: Five years of ... or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Lockheed Martin (Herndon, VA)
- …modern HPC systems\. We are seeking a Software Engineering Associate Manager to support the Hedgehog Program as an Agile Leader and Scrum Master\. The Manager ... ownership/management, cost account management, facilitation of release planning activities, escalation and removal team impediments, management of risk and the… more
- Arrow Electronics (Shenandoah, VA)
- …closely with other practice areas including Modern Infrastructure and Security. The Sales Engineer Managers (SEM) within the practice will report directly to the SED ... partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales...environments + Experience driving sales of professional, managed, and support services + Excellent verbal and written communication skills… more
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