- The Walt Disney Company (Seattle, WA)
- …metrics, monitors, and alerts. + Available for On-Call rotations based on the team's escalation policy and support schedule. **Basic Qualifications:** + BS or MS ... a suite of innovative, industry-leading ad solutions. As a Lead Software Engineer (non-manager), you will apply your deep technical knowledge and skills to… more
- Cardinal Health (Olympia, WA)
- …team is part of many diverse and dependent workstreams that enable and support client program implementations for Sonexus Patient and Access Support Services ... that interface with salesforce and other COTS products we support . **Responsibilities** + Responsible for designing, developing, implementing, and supporting… more
- Amazon (Seattle, WA)
- …full product cycle: feature brainstorming, design, implementation, validation and customer escalation . AWS Utility Computing (UC) provides product innovations - from ... apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot),… more
- Amazon (Seattle, WA)
- …developing security alerts and response automation, conducting front-line analysis, and providing escalation support - Knowledge of networking protocols such as ... teams across Amazon. - Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar… more
- Amazon (Seattle, WA)
- …service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to identify customer… more
- Amazon (Seattle, WA)
- …developing security alerts and response automation, conducting front-line analysis, and providing escalation support - Knowledge of networking protocols such as ... teams across Amazon. - Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar… more
- US Bank (Seattle, WA)
- …we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our ... - Embraces emerging technology opportunities and contributes to the best practices in support of the bank's technology transformation - Contributes to a culture of… more
- Philips (Seattle, WA)
- …Adhere to established training, quality, and safety requirements. + Utilize tools, support , resources, and escalation processes within required time frames to ... resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). + This role will cover 2nd shift hours from 12PM-9PM. Approximately 70%… more
- Amazon (Seattle, WA)
- …professional support to minimize downtime and disruption. A successful Executive Support Engineer excels in a fast-paced, team environment and possesses ... with all levels of technical knowledge. As an Executive Support Engineer , you will use your technical...operations more efficient. * Be the first point of escalation . * Own customer issues and drive to completion.… more
- Nordstrom (Seattle, WA)
- …overnight business operations, calls for assistance and provides basic Asset Protection support to corporate employees on alarm details. This role is a valuable ... any other incidents posing hazard to lives and property. Utilize appropriate escalation approaches and follow established best practices + Collect documentation for… more
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