- Fujifilm (Springfield, IL)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer ...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- George Jon, Inc. (Chicago, IL)
- …incident progress and notifying them of impending changes or agreed outages + Guide the support team, providing escalation support as needed + Enter all work ... POSITION OVERVIEW The Senior Technical Services Engineer is a high-level technical role responsible for overseeing the support and upgrade activities of… more
- Patterson Companies, Inc. (Effingham, IL)
- …build a stronger and successful organization. **Job Description:** The Data Engineer defines, develops, tests, analyzes, and maintains data and data applications. ... data specifications throughout the development life cycle. The Data Engineer works as part of a team on a...team's defined best practices. + Provide data and software support for bugs, issues, and escalated incident tickets from… more
- Insight Global (Rapids City, IL)
- …. Support improvements to current CICD process. Production monitoring and failure support . Provide an escalation point and participate in on-call support ... a day-to-day production release team and may perform on-call support functions as needed. Having a DevOps mindset is...as Azure Data Factory (ADF), AirFlow, FiveTran. Experience with SQL and Python. Experience with Star and Snowflake Schema… more
- Publicis Groupe (Chicago, IL)
- …projects involving multiple partners while managing competing priorities. + Provide escalation support to troubleshoot 3rd party discrepancy investigations ... ad serving and contribute to system enhancements. As a Technical Integration Engineer , your role encompasses providing technical support , designing innovative… more
- Robert Half Technology (Sherman, IL)
- Description We are looking for a skilled Lead Full Stack Software Engineer to join our team in Sherman, Illinois. This long-term contract role requires an ... make a significant impact. As a Lead Full-stack Software Engineer , you will move beyond building applications to designing,...pipelines. Maintenance & Reliability + Act as a technical escalation point for production issues. + Oversee and improve… more
- Comcast (Chicago, IL)
- …**Job Summary** We're looking for a Senior Sr. Quality of Service (QoS) Software Engineer to be the central point of accountability for Quality of Service in ... why, and how we'll prevent it next time. + Support a culture of learning and transparency by running...teams. + Partner with Operations (Tier 1) to fine-tune escalation paths and help reduce unnecessary hand-offs. + Work… more
- Publicis Groupe (Chicago, IL)
- …ensuring quality and efficiency of output while serving as the primary point of escalation + Set team standards for client support , technical excellence, and ... delivery of key initiatives + Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs + Integrate marketers into… more
- Cardinal Health (Springfield, IL)
- …Independently determines method for completion of new projects + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views ... field, or equivalent work experience, preferred + Experience in T- SQL , Windows Servers, .Net, Azure Logic Apps & pipelines,...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- JPMorgan Chase (Chicago, IL)
- …your expertise fuels seamless system functionality and innovation. As a Site Reliability Engineer II at JPMorgan Chase within the Commercial and Investment Bank, you ... production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.… more