- LGG Industrial (Norwalk, CA)
- …metrics (KPIs), identifying opportunities for improvement and implementing corrective actions. + Support conflict resolution and escalation management with ... across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a… more
- Red River (Santa Clarita, CA)
- …similar enterprise ticketing systems, including adherence to KBAs, Ticket/Queue Management , SLA compliance, and escalation workflows. **Preferred ... you seek to make those around you successful. Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite with one… more
- SanDisk (Milpitas, CA)
- …status updates and support reporting of program performance metrics. + **Risk & Escalation Support ** + Collect and analyze data to support risk ... seeking a highly motivated **Staff Engineer, Product Development Engineering** to support **engineering program management ** activities across the product… more
- Acuity Inc. (Costa Mesa, CA)
- …new hires and frontline support teams as needed. + Lead Partner management support and other programs as required. **Skills and Minimum Experience Required** ... articles as well as training material and programs as required. + Escalation /Crises management + Provide informal technical/functional direction to team members… more
- AeroVironment (Simi Valley, CA)
- …and approves changes to high-level requirements + Anticipates bottlenecks and provides escalation management + Analyzes end-to-end, moderate to high complexity ... maximum ROI, and directs BU & IT strategy in support of the overall business strategy + Partners with...and creating presentations and reports for the board, executive management , and other groups + Other duties as assigned… more
- Bentley Systems (CA)
- …Sales, Services, Product Management and Development teams to deliver an all-round support and product experience. You will be a cornerstone of the success of ... + Acting as a first point of elevation and escalation for your customer, ensuring their issues are prioritized...and needs. + Escalating important issues with the relevant Support , Product Management or Development teams to… more
- Reed Smith LLP (Los Angeles, CA)
- …Windows desktop and server environments. Experience with Active Directory, scripting, printer management , and wireless access points. Hands-on support of mobile ... equipment. The role also provides general and second-level application and hardware support to end users. The System Administrator independently resolves a variety… more
- BeOne Medicines (Emeryville, CA)
- Leveraging deep Therapeutic Area/Asset expertise, solid global program management skills, global view, and borderless leadership, the GCO Franchise Head is ... deliver in the Franchise(s)- therapeutic area(s) or asset(s), and acts as point of escalation for resolution of issues of the associated program(s) in the Breast and… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …position you will work with instrument scientists, area managers, engineers, technical support staff, and management to ensure safe operations and compliance ... seeking a Department Head and Manager of the Area Management Department to join our team. The Linac Coherent...of Science and Engineering Associates with diverse skills in support of day-to-day operations of the facility and in… more
- BeOne Medicines (San Mateo, CA)
- …and offshore partners resources + Provide oversight of Help Desk Support Management by being an internal escalation point for reviewing and providing ... management and development of EDC Administrator team + Support with EDC admin activities as well as LSH/DMW...cross functional groups + Responsible for the resolution and escalation of user access issues, tool issues, testing needs,… more
