- BeOne Medicines (San Mateo, CA)
- …RA, develops labeling prose text updates, based on internal aggregated reports **Issues** ** Management :** + Leads and manages escalation of potential issues to ... and provides immediate input to escalated reports, determines and executes further escalation within BeiGene as needed **Commercialization Support and Liaison… more
- Amazon (Culver City, CA)
- …a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... can build the technology that businesses worldwide rely on. As an ITS Support Engineer, **you'll be the go-to knowledge expert for Amazon's corporate employees',**… more
- Coinbase (Sacramento, CA)
- …organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support : ... fast, empathetic, secure, and proactive. As Head of Social Support , you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn, and… more
- Diversified (Burbank, CA)
- …DIVERSIFIED. How You'll Contribute: This position provides technical and operational support of audio-visual equipment and systems located within the following types ... with two other Diversified technicians currently on-site. Diversified provides financial support and paid time for continued education leading to industry… more
- Fujifilm (Sacramento, CA)
- …customer issues. + This engineer will take ownership of situations in the absence of management + This engineer can guide the Support team in the absence of ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system...FUJI customers and other FUJI business units with the management , execution, and administration of operational, billable, and more… more
- Cisco (San Francisco, CA)
- …Escalations and triage Customer Facing Defects. They work closely with Meraki Support , Platform and Product Engineering and Product Management organizations to ... for escalations and CFDs. + Collaborate cross-functionally with Development Engineering, Product Management , Sales, and Support teams with a strong closed-loop… more
- Cornerstone onDemand (San Francisco, CA)
- …of the organization. + Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account ... **Job Description:** The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In… more
- Intuit (Mountain View, CA)
- …teams + Track record of leading complex partner ecosystems, including performance management , escalation handling, and strategic relationship building + Proven ... professional, leading a portfolio of external partners responsible for delivering world-class support experiences for our SMB customers. You'll play a pivotal role… more
- Hologic (San Diego, CA)
- …activities-troubleshooting, sustaining engineering, product enhancements, and lifecycle management -ensuring our diagnostics portfolio remains best-in-class. + **Team ... Sr Director, R&D On Market Support San Diego, CA, United States **Senior Director,...process improvements, drive root cause analysis, and lead change management efforts to deliver timely, effective product enhancements. +… more
- Cayuse Holdings (Sacramento, CA)
- …database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service ... **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE… more
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