• Zeiders Enterprises, Inc (Woodbridge, VA)
    …Time. This position supports organizational leadership in the planning, implementation, support , and management of contract-specific IT needs, Information ... Information Services Manager Zeiders is an industry leader in military and family support . Our company's reputation is based on providing top quality service with… more
    DirectEmployers Association (12/11/25)
    - Related Jobs

  • Parexel (Richmond, VA)
    …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... in a client facing role which requires the consistent management of the proposal and contract management ...clients. + Ability to negotiate client discussions with minimal support . **Knowledge and Experience** : + Broad experience in… more
    DirectEmployers Association (12/13/25)
    - Related Jobs

  • AeroVironment (Arlington, VA)
    …with expected frameworks. **Position responsibilities:** + Primarily GRC role with team management responsibilities + Support IT projects by participating in the ... Tier 2 Cyber help desk duties, including handling issue escalation and resolution, supporting the team in maintaining +...Support implementation of CMMC Level 3 efforts + Support Cyber team's efforts towards vulnerability management ,… more
    DirectEmployers Association (12/02/25)
    - Related Jobs

  • Parexel (Richmond, VA)
    …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... Parexel is a client facing role and requires consistent management of the contract management processes, development...clients. + Ability to negotiate client discussions with minimal support . + Ability to work independently and without close… more
    DirectEmployers Association (12/05/25)
    - Related Jobs

  • Red River (Falls Church, VA)
    …Business Analyst to join our team, specializing in ServiceNow Incident and Request Management . This role is crucial for ensuring the smooth and efficient operation ... of our ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform is pivotal in ensuring the smooth… more
    DirectEmployers Association (10/15/25)
    - Related Jobs

  • Signature Aviation (Dulles, VA)
    … escalation point for guest inquiries. + Provide onsite business development support and relationship management with residents. + Maintain a working ... Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars.… more
    DirectEmployers Association (10/09/25)
    - Related Jobs

  • Tyto Athene (Ashburn, VA)
    **Description** Tyto Athene is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You will play a critical role ... contact for end users, you will serve as the escalation point for other analysts, helping guide them through...customers via phone or email in the SOCs Incident Management System(IMS) + Learn new open and closed-source investigative… more
    DirectEmployers Association (11/01/25)
    - Related Jobs

  • Incident Manager - CTJ - Top Secret

    Microsoft Corporation (Reston, VA)
    …depending on the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for ... **Overview** The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal… more
    Microsoft Corporation (11/27/25)
    - Related Jobs

  • Technical Account Manager

    Cognizant (Richmond, VA)
    …in Azure. + Experience supporting enterprise customers in cloud operations, technical support , escalation management , or consulting. + Experience with ... a technical expert, helping clients succeed in the cloud through proactive management , technical support , and strategic guidance. A passion for problem-solving,… more
    Cognizant (12/16/25)
    - Related Jobs

  • Sr Staff Escalation Engineer

    Palo Alto Networks (Reston, VA)
    …Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
    Palo Alto Networks (12/04/25)
    - Related Jobs