- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Time. This position supports organizational leadership in the planning, implementation, support , and management of contract-specific IT needs, Information ... Information Services Manager Zeiders is an industry leader in military and family support . Our company's reputation is based on providing top quality service with… more
- CACI International (Sterling, VA)
- …site analysis + Research, evaluate, and recommend new network equipment and technologies + Support escalation and root cause analysis activities + Support ... support staff + Assist in internal training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot… more
- Amazon (Herndon, VA)
- …high-quality functionality. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management , anticipate and make trade-offs, and balance the ... and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management , anticipate and make tradeoffs Plan...we're the people who keep the cloud running. We support all AWS data centers and all of the… more
- Oracle (Richmond, VA)
- …Ensure operational teams have the tools and knowledge necessary for timely support response, system troubleshooting, and escalation . _Governance & Compliance_ + ... (TPM) - Application Design who will lead the lifecycle management of physical access control and Physical Identity &...the generation, review, and publication of system documentation to support internal and external audits of physical access and… more
- Oracle (Richmond, VA)
- …and engineering teams during high-severity incidents to ensure seamless hand-offs and escalation management . + Maintain on-call availability as scheduled to ... Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous improvement.… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …Time **Position Description:** CGI Federal is looking for Cyber Security Analyst to support our Managed Security Services based out of Huntsville, AL. We provide ... Incident Management and Intrusion Detection services, along with Threat Hunting...to provide Computer Network Defense and Information Assurance (IA) support to CGI Federal and its customers. This position… more
- Oracle (Richmond, VA)
- …Manage technical/vendor relationships, oversee SLAs and contract performance, and coordinate support escalation and lifecycle services. + Lead training, ... efficiently support evolving business growth, regulatory requirements, and risk management obligations. With authority over the end-to-end AACS roadmap, you will… more
- CACI International (Chantilly, VA)
- …a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational monitoring to ensure continuity of service and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound incidents, service requests,… more
- Elevance Health (Norfolk, VA)
- …skills, excellent communication abilities, and commitment to customer service will support legal, management , and executive associates across a variety ... other document management systems. + May serve as a resource to other support staff. + Inquiry Management : Respond promptly and effectively to inquiries from… more
- CoreSite (Reston, VA)
- …complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote Hands Management + Work Order Completion Process + Mine ... developed procedures to solve problems + Assist in asset and consumable inventory management + Responsible for the tracking and proper labeling of all equipment per… more