- PNC (VA)
- …with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental ... an opportunity to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in… more
- Trace Systems Inc (Portsmouth, VA)
- …four (4) or more years of experience for Tier III roles in advanced support functions such as system access management , endpoint administration, or incident ... Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities...ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation . + Performing user account management within… more
- Sodexo (Arlington, VA)
- …recognition efforts. The Senior Manager, Client Success serves as the primary escalation point for client issues, collaborates with internal teams to deliver ... recognition and advocacy programs & campaigns + Serve as escalation point for client issues and resolution **What We...upon hire. **What You Bring** + Strategic client relationship management + Data analysis and interpretation + Campaign design… more
- General Dynamics Information Technology (Crystal City, VA)
- …develops, and administers Group Policy Objects for security compliance and configuration management .** **Provides escalation support for Tier III/IV issues. ... Crystal City, VA facility at least 2 days a week. Additional on-site support may be required based on customer direction.** **MEANINGFUL WORK AND PERSONAL IMPACT**… more
- William C Brown Inc (Springfield, VA)
- …Fax and Scan Support Services Audio Visual Services Voice and VTC Support Services Desktop Image Management Virtual Desktop Infrastructure (VDI) Support ... Systems Administrator (Tier 2 Desktop Support ) EOE Statement We are an equal employment...ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contract… more
- Amazon (Arlington, VA)
- …customers. Network connectivity is a critical lifeline for Amazon teams and the management of cost, delivery, availability and improvements will be central to the ... work with various stakeholders to setup a WAN Service Management program. This role manages the day-to-day interaction with...partner relationships and complex deals - Serve as the escalation point for Amazon Corporate WAN connectivity - Hold… more
- ManTech (Vienna, VA)
- …or Intelligence Community customers + Familiarity with ITIL frameworks, incident lifecycle management , and enterprise support workflows + Experience in hybrid or ... **MANTECH** seeks a skilled and mission-focused **Cloud Support Engineer (CSE)** to join our team in...systems; following established SOPs and runbooks for investigation and escalation + Independently resolving technical issues related to Linux… more
- TekSynap (Springfield, VA)
- …our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management , Operations, and Maintenance for all ... monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and resolution, coordinating of events… more
- Cornerstone onDemand (Virginia Beach, VA)
- …proactive engagement, personalized solutions, and superior issue resolution. + **Data-Driven Management :** Gather, analyze, and report on critical support ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support … more
- SAIC (Norfolk, VA)
- …seeking a dedicated **Network Engineer** to join our TACNET CB-ISEA team and permanently support the **Enhanced Distance Support (EDS) Team** . This is an ... Assistance (TNRA) to fleet units, ensuring effective and timely network support operations. This position involves working closely with various stakeholders,… more