- Cardinal Health (Richmond, VA)
- **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships ... execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly… more
- SAP (Herndon, VA)
- …and a team that wants you to grow and succeed. **Principal Ariba Support Engineer** **COMPANY DESCRIPTION** SAP is the global market leader for business software ... offering SAP solutions with specialized levels of security and support to meet the requirements of US national security...product area and deep component expertise. + Participates in de- escalation plans and situation war rooms to resolve critical… more
- NANA Regional Corporation (Ashburn, VA)
- …the CBP Incident Manager for the on-going improvement of the Incident Management Process. **Qualifications** The Incident Support Manager highly desired ... of the organization's computer systems, networks, programs, infrastructure, help-desk support , databases, and other technologies. **Responsibilities** + Contributes to… more
- Amazon (Herndon, VA)
- …a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... can build the technology that businesses worldwide rely on. As an ITS Support Engineer, **you'll be the go-to knowledge expert for Amazon's corporate employees',**… more
- Diversified (Arlington, VA)
- …(https://twitter.com/diversifiedus) . What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic ... and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and… more
- TD Bank (Vienna, VA)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a… more
- Coinbase (Richmond, VA)
- …organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support : ... fast, empathetic, secure, and proactive. As Head of Social Support , you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn, and… more
- Amazon (Arlington, VA)
- …and response times. * Serve as the first point of technical and procedural escalation for support personnel. * Ensure timely and accurate communication with ... Console metrics and reporting - Experience with ITOM ticket management tools - Experience in customer-facing support ...ticket management tools - Experience in customer-facing support environments Amazon is an equal opportunity employer and… more
- TekSynap (Arlington, VA)
- …(Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures + Knowledge base maintenance and documentation ... **Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving… more
- Fujifilm (Richmond, VA)
- …customer issues. + This engineer will take ownership of situations in the absence of management + This engineer can guide the Support team in the absence of ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system...FUJI customers and other FUJI business units with the management , execution, and administration of operational, billable, and more… more