- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- Publix (Lakeland, FL)
- …for Publix. Join the POS Support and Release Management team! As a Support Manager , you'll lead efforts to ensure the stability and performance of our ... **34325BR** **Position Title:** IT Delivery Manager - POS Support **Department:** Publix...support governance, ensuring defect resolution, readiness procedures, and escalation protocols are followed + Develop and maintain … more
- Citigroup (Jacksonville, FL)
- …increases, hiring, terminations and other personnel actions and deputize for the regional support manager . + Performs other duties and functions as assigned + ... The Application Support Product Manager integrates subject matter...controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis… more
- MUFG (Tampa, FL)
- …team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center) Manager , you will lead a regional team of Tier 1 and Tier 2 analysts ... response workflows, and driving continuous improvement in detection, triage, and escalation processes. This role includes on-call responsibilities and requires close… more
- H&R Block (FL)
- …exciting time to be a part of H&R Block! What you'll do The Company Support Manager plays a critical role in driving operational excellence across a multi-unit ... and regional calls to align on business needs and provide operational support + Serve as a key escalation point for field and support teams, resolving issues… more
- University of Miami (Miami, FL)
- …UHealth Department of SCCC - Administration has an exciting opportunity for a Project Manager , Research Support (Data Science) in Miami. The incumbent will be ... life cycle (initiation, planning, execution, control, and close). The Project Manager will be responsible for assembling project teams, assigning individual… more
- Wells Fargo (Lutz, FL)
- …completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate ... Branch Manager (ABM) or exempt Branch Manager (BM)...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- AON (Lake Mary, FL)
- Health and Benefits Account Manager for Consumer Benefit Solutions Location: Lake Mary, Florida (3 days a week in office) As part of an industry-leading team, you ... Lake Mary, Florida As a Health and Benefits Account Manager - Consumer Benefit Solutions, you will report directly...on content for weekly call agendas and items of escalation + Daily project management throughout the program life… more
- Wells Fargo (Hollywood, FL)
- …interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving ... US Join us! **About this role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small &… more
- Wolters Kluwer (Tampa, FL)
- **Senior Customer Service Technical Specialist (Account Manager -CSAM) - Hybrid USA R0051179 |** Enablon EHS - North America | Wolters Kluwer **Position Summary:** As ... a **Senior Customer Service Technical Specialist (Account Manager -CSAM** **)** , you will play a critical role...will play a critical role in owning the post-deployment support experience for a portfolio of high-value enterprise clients.… more