- Comcast (West Palm Beach, FL)
- …products, as appropriate. + Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. + Manage the cultivation, ... for our customers. + Drive results and growth. + Support a culture of inclusion in how you work...We believe that benefits should connect you to the support you need when it matters most, and should… more
- Robert Half Finance & Accounting (Miami, FL)
- …Scores: Evaluations of customer interactions for accuracy, tone, and completeness. + Escalation Rate: Percentage of tickets requiring advanced support or ... Minimum of 3 years of experience in a sales support or customer service role. * Proficiency in inside...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- US Tech Solutions (Juno Beach, FL)
- …the senior escalation point for major production issues. **Skills:** * Support the Director in implementing a more structured engineering organization. * Help ... including test data, integration setup, and technical environment availability. * Support QA and SIT teams by ensuring interfaces and technical dependencies… more
- Robert Half Technology (Celebration, FL)
- …the day‑to‑day operational delivery of IT services (service desk + field support + EUC + patching + device lifecycle), governs ITIL processes ... (incident/problem/change/request), ensures SLAs, and provides hands‑on escalation for network/telephony while managing supervisors and technical staff. Nice‑to‑Have… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …monitoring and management of supply and constraints, status reporting and escalation , supplier engagement and the relentless pursuit of operation excellence and ... other related fields + Develop and understand cash flow management principles + Support , communicate, reinforce and defend the mission, values and culture of the… more
- Oracle (Tallahassee, FL)
- …deployments by providing direction on code development and scripting. Oversees the support of customers from Proof of Concept (POC) through production deployment of ... customer education/training. Acts as spokesperson for Oracle cloud and an escalation path for relationships. Disclaimer: **Certain US customer or client-facing roles… more
- Sysco (Plant City, FL)
- …50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution. **Duties and Responsibilities:** ... conversations with internal and external stakeholders + Responsible for appropriate escalation as needed **Education Required:** + High school diploma **Education… more
- Citigroup (Tampa, FL)
- …to coordinate client onboarding due diligence + Partner with businesses and other support functions at senior levels in setting strategy and priorities. + Ability ... challenges and concerns raised during the onboarding effort. Serve as the escalation point of contact for project related deliverables. Maintain project risk… more
- Oracle (Tallahassee, FL)
- …terms on behalf of Senior North America Sales Management; + Manage escalation of complex non-standard terms to Tier 1Complex Negotiations and/or Strategic ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
- Oracle (Tallahassee, FL)
- …hindered by ambiguity or conflicting priorities. + Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more