- University of Miami (Medley, FL)
- …and goals. Core Responsibilities: + Serves as team lead and/or subject matter expert in support of the Manager and Supervisor. + Acts as the first point of ... escalation process for agents as well as customers; handling...assignments that are important to area/process improvement. + Provides support across all services within their assigned team. +… more
- Oshkosh Corporation (Orlando, FL)
- …automation, and security. **YOUR IMPACT** **:** + Serve as the escalation point for complex operational support , troubleshooting, security enforcement, ... practices, streamline patching/compliance, and reduce operational overhead and repetitive work + Support the design, testing, deployment and support of HA/DR… more
- First Horizon Bank (Miami, FL)
- …to the VP, Director of CRM Enablement. Work alongside the Lead Product Manager to help define the product vision, roadmap, and key growth opportunities. Provide ... front line support to educate stakeholders, gather requirements and translate them...on point to drive resolution and function as an escalation point. + Reporting & Analytics: Oversee the creation… more
- Citigroup (Tampa, FL)
- …risk mitigation actions and focus on managing one or more risks in support of business activities. Professionals in Enterprise Risk Management are entrusted with ... risk management assessments to ensure the accuracy and completeness of the Manager Control Assessment (MCA). + Contribute to the implementation and oversight of… more
- Carnival Cruise Line (Miami, FL)
- …are incorporated into legal agreements. The selected individual will provide support internally to the Global Cybersecurity Services (GCS) team, which is ... to conduct assessments (OneTrust), and act as the primary escalation liaison between the TRSPM team and the business...enhance understanding and awareness of risk. + **Reporting and Support ** + Provide weekly leadership status updates. + Continue… more
- JE Dunn Construction Company (Jacksonville, FL)
- …timely and profitable completion of each project. All activities will be performed in support of the strategy, vision and values of JE Dunn. + Autonomy and Decision ... for all client and project team communication and issue escalation as it relates to low voltage scopes of...schedule as needed, in conjunction with the Aptitude Project Manager . * May be responsible for tracking and monitoring… more
- AdventHealth (Altamonte Springs, FL)
- …Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of ... other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager . + Designs, builds, and configures within assigned Epic system modules… more
- ChenMed (Miami, FL)
- …and software) and enterprise information systems, providing Tier 3 technical support , and assuming additional operational work when available. The incumbent in ... diagnoses system problems + Acts as subject-matter expert (SME) escalation contact to diagnose and repair error conditions in...knowledge bases + Participates in the IT Operations on-call support rotation + Performs other duties as assigned and… more
- Public Consulting Group (Tallahassee, FL)
- … to ensure tickets are routed and prioritized appropriately. + Act as the escalation contact for unresolved issues from Tier-1 support staff. + Confirm that ... and verified within production environments. Application & Change Management + Support project managers across multiple projects and clients, collaborating with… more
- AdventHealth (Altamonte Springs, FL)
- …barriers to manager . + Participates in the on-call responsibilities in support of a 24hrs/7days-production systems environment; acts as the primary support ... Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of… more
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