- Elevance Health (FL)
- …use disorder management, a comprehensive employee assistance program, work/life support , specialty programs for autism and depression, and insightful analytics ... be responsible for screening, assessing, training, and providing telephonic intervention/de- escalation for helpline callers using established protocols to determine… more
- Amazon (Temple Terrace, FL)
- …that supports field Security and Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses. The ... Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them...that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and… more
- BayCare Health System (Land O' Lakes, FL)
- …referring physicians + Will need to address & resolve issues, recognizing those requiring escalation to facility leaders and/or manager + May or may not require ... home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy… more
- BMO Financial Group (FL)
- …you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable ... from sales and syndications. **Responsibilities:** + Acts as an escalation point for complex client issues, using strategic problem-solving...day one - for yourself and our customers. We'll support you with the tools and resources you need… more
- JPMorgan Chase (Tampa, FL)
- …clients? If so, this could be the role for you! As a Client Service Account Manager in the Diversified team, you will support a portfolio of large corporate ... of service satisfaction + Serve as the client's central point of resolution and escalation for service issues, liaising with bank partners to manage issues + Convey… more
- AdventHealth (Altamonte Springs, FL)
- …Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of ... Cycle Applications Team, dedicated to developing electronic documentation solutions that support clinical and revenue cycle workflows. + Develops and maintains… more
- Fiserv (Coral Springs, FL)
- …and SOP's + Serve as the primary point of contact (POC) to resolve escalation process in accordance with technical support , policies and procedures + Analyze ... at Fiserv. **Job Title** Collections-Advisor I What does an outstanding Operations Workflow Manager do? You will assist the Director in leading and directing the day… more
- Republic Services (Orlando, FL)
- …+ Responds to all cancellation requests in alignment with the established escalation policy. + Proactively communicates with or responds to customers in ... support of Company pricing initiatives. + Utilizes Salesforce on...accordance with Company policy. + Regularly meets with Sales Manager to review weekly customer retention and relationship activities,… more
- WestCare Foundation (St. Petersburg, FL)
- …to community appointments such as medical, dental, school, as needed. + Complete support documentation and daily notes for assigned clients. + Monitor clients taking ... system). + Utilize crisis intervention techniques to assist with de- escalation of situations ensuring safety for all. + Work...for all. + Work under the supervision of Program Manager + Embrace and embody the mission, vision, guiding… more
- Citigroup (Tampa, FL)
- …as Jira, CI/CD pipelines, and automation frameworks based on Cucumber. Seek out escalation support when necessary to facilitate project progress. Provide regular ... status updates to partners and direct manager . Ensure regulatory obligations are met and completed within provided timelines. A telecommuting/hybrid work schedule… more