- Google (New York, NY)
- …4 years of experience working with incident response management, risk mitigation, customer support and social media communications. + 4 years of experience in ... escalation management, executive communications, and making time-critical decisions with...lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training… more
- Airtable (New York, NY)
- …Fortune 100, rely on Airtable to transform how work gets done. As a Manager of Technical Support , you'll lead a high-performing team responsible for resolving ... loops stay strong. This role reports to the Senior Manager , Technical Support and contributes to the...configuration scenarios. + You understand the mechanics of strong support operations-SLAs, escalation paths, tooling, and team… more
- Univision Communications, Inc (New York, NY)
- …THE ROLE & TEAM: Information Technology department at TelevisaUnivision is looking for a Desktop Support Manager to join our team! The Desktop Support ... Manager will oversee the outsourced Desktop Support Service in the New York and New Jersey...Traffic needs and foster that understanding in the Workplace Support Analysts. + Provide a central escalation … more
- Brink's (Albany, NY)
- …and advancement opportunities for its employees. We have a challenging opportunity for a Product Support Manager - CIT. Job Summary: The Product Support ... Manager - CIT is responsible for support and coordination of the product line. This position.... Serve as a product consultant and point of escalation for Product Line support issues .… more
- Simon & Schuster (New York, NY)
- …territories. For more information visit our website at www.simonandschuster.com. The **Senior Manager , Client Services & Support ** is responsible for leading and ... overseeing the enterprise-wide support of end-user computing environments. This role manages a...and maintain high levels of customer satisfaction. The Senior Manager plays a key role in setting service strategies,… more
- Citigroup (Getzville, NY)
- …Capture System (LCS) and ORE Central + Prepare reports for senior management + Support stakeholders and provide guidance on escalation of operational risk events ... Payments Operations for NAM Cluster - Operational Risk Group Manager , SVP (C14)** Are you looking for a career...the global payments risk strategy and provides oversight & support to the Services Payments Operations business with regards… more
- TD Bank (New York, NY)
- …Intelligence **Job Description:** **Department Overview:** The AML Business Data Manager for is responsible for assisting with supporting implementation, enhancement ... procedures for oversight of the transaction monitoring systems. AML Business Data Manager is accountable for assisting with coordination with technology teams on… more
- Marriott (New York, NY)
- …Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support . * Ensuring client Technology needs are met * Assist ... Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** The IT Manager is responsible for verifying the IT landscape supports the property business… more
- Wells Fargo (New York, NY)
- …is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager ... vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- DoorDash (New York, NY)
- …bases and support documentation to ensure consistency and scalability. + Support Complex Technical Troubleshooting. Act as an escalation point for Tier ... About the Team The Technical Support Engineering team at SevenRooms partners with teams...In this role, you'll lead a team of Technical Support Engineers focused on resolving advanced product and integration… more