- Xerox (Albany, NY)
- Software Technical Support Associate IV **General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL ... CUSTOMER ESCALATION Date Friday, April 4, 2025 Working time Full-time Ref# 20035175 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL… more
- M&T Bank (Buffalo, NY)
- …to optimize threat intelligence products and/or drive resolution of complex support issues. + Recommend development and improvements of threat intelligence ... to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects… more
- AON (NY)
- …environment that offers a healthy combination of autonomy and senior level support ! Our team publishes books and security blogs, delivers conference talks, ... look like. As a Principal Red Team Engineer (termed internally as a "Security Testing Manager ") , you will serve as a senior member of the red team. In addition,… more
- Bio-Techne (NY)
- …in designated geographies. **ACTIVITIES** + This position reports to the: Technical Support Manager . + Understand in depth the different hardware, software ... processes, solutions, and SOPS to drive efficiencies. + Manage the escalation process with support of field teams and appropriate internal departments. + … more
- Fujifilm (Albany, NY)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported ... execution, and administration of operational, billable, and more in-depth projects and support . Supports complex issues where analysis of situations or data requires… more
- Equinox, Inc (Albany, NY)
- Residential Support Staff - Adult Residential Services Albany, NY (http://maps.google.com/maps?q=Albany+NY+USA) Job Type Full-time, Part-time Description Equinox is ... both mental illness and developmental disabilities that need 24/7 support Apartment Program- Adults who live in one- or...incidents verbally and in writing to Assistant and/or Program Manager + Represent and reflect the Equinox Inc. philosophy,… more
- Pearson (Albany, NY)
- …+ Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of contact for support desks, accepting requests through ticketing ... for our customers nationwide. Candidates should have practical experience in the support and administration of various IT services. We are looking for someone… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level… more
- Xerox (Albany, NY)
- Remote Support Specialist **General Information** Press space or enter keys to toggle section visibility Country United States Department DELIVERY_ACCOUNT_OPERATIONS ... is aligned to a single client account. This role provides a key support function for our clients by performing proactive inspection/maintenance of client equipment,… more
- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more