- KeyBank (NY)
- …client conversions and implementations, rate reviews requests, and provide overall support business as needed. **Job Functions** + Demonstrate consultative sales ... tracking information as well as insights based on client escalation analysis. + Handle, resolve and track all client...client escalations determining root cause and reporting issues to manager to prevent future issues. + Review daily security… more
- M&T Bank (Buffalo, NY)
- …accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Maintain M&T internal control standards, including ... (CRISC(R)), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP) +… more
- TD Bank (New York, NY)
- …talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of ... service to our global client base. They provide operational support and control functions across the trade lifecycle. The...and risk taking + A clear communication style + Escalation awareness + A strong front-to-back ownership mentality +… more
- IQVIA (New York, NY)
- …and internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + With guidance, ... and all other stake holders. + With minimal guidance, support DM service delivery with comprehensive DM process and...technical expertise in executing projects. + Serve as the escalation point for unresolved data issues. + With guidance,… more
- IQVIA (New York, NY)
- …deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task (eg, Subject Matter ... studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies Provide… more
- Atlas Technica (New York, NY)
- Position Name: Team Lead Reports to: Client Technology Manager Location/Type: Hybrid (Requires visits to clients quarterly and working a week a quarter out of the ... Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge...Junior System Engineers and Interns + Act as an escalation point to your team for technical and non-technical… more
- Google (New York, NY)
- …display and business generation products. Your responsibilities include providing internal escalation support , driving our most complex technical issues to ... Servers. + 3 years of experience in technical troubleshooting or technical support , and account management, sales (product direct or offline), or project management.… more
- Capital One (New York, NY)
- …platforms. + Responsible for reviewing records handling first level review and escalation of unresolved issues to Desk Heads and Compliance Advisory + Provide ... and guidance designed to document operating procedures and to support compliance with applicable regulatory obligations, corporate requirements and industry… more
- TD Bank (New York, NY)
- …key stakeholders including the front office teams as well as the support functions including Technology and Operations * Build relationships with Compliance Advisory ... and external stakeholders * Proactively identify matters requiring additional review, escalation , and liaise with appropriate staff to resolve, as appropriate… more
- Wells Fargo (New York, NY)
- …team leaders in developing project plans, policies and procedures + Provide project manager support in the implementation of programs, services, and initiatives ... this role:** Wells Fargo is seeking a Senior Business Execution Consultant to support the Business Solutions and Enablement team in the COO within Corporate and… more
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