- Cayuse Holdings (Albany, NY)
- …database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service ... **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT...one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional hybrid office environment. +… more
- M&T Bank (Buffalo, NY)
- …OJT responsibilities vary by department and are assigned by the department manager . The position may be responsible for additional projects as assigned by ... the department manager or Leadership Development Manager -MDP. Department Description:...Department Description: Responsible for providing a base level of support to the Affluent Wealth Segment Program Enablement Unit… more
- TD Bank (Melville, NY)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and...expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness… more
- Equinox, Inc (Albany, NY)
- Residential Support Staff - Adult Residential Services Albany, NY (http://maps.google.com/maps?q=Albany+NY+USA) Job Type Full-time, Part-time Description Equinox is ... both mental illness and developmental disabilities that need 24/7 support Apartment Program- Adults who live in one- or...incidents verbally and in writing to Assistant and/or Program Manager + Represent and reflect the Equinox Inc. philosophy,… more
- NTT America, Inc. (Albany, NY)
- …advisor to the project team (NTT Data Business Solutions Inc. and customer) + Support project manager and engagement director in managing customer expectation + ... skillset to the project. This position works closely with the project manager , engagement director and consultants to design and evaluate feasibility of proposed… more
- PSEG Long Island (Bethpage, NY)
- …to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you'll have the ... offer flexible work options depending on the role. In support of this model, roles have been categorized into...position is a direct report to the Group Product Manager and has sound knowledge of business processes in… more
- Animal Care Centers of NYC (New York, NY)
- … support excellence in high-stress, emotionally charged environments where de- escalation and problem-solving are essential. + Demonstrated ability to multitask ... keep pets home with their families. Through skilled coaching and real-time support , you'll develop staff who can de-escalate emotionally charged situations, conduct… more
- TD Bank (New York, NY)
- …key stakeholders including the front office teams as well as the support functions including Technology and Operations + Build relationships with Compliance Advisory ... and external stakeholders + Proactively identify matters requiring additional review, escalation , and liaise with appropriate staff to resolve, as appropriate… more
- Citigroup (Getzville, NY)
- …to ensure appropriate escalation in according with Issue Management and Escalation Policies. + Support management in the review and challenge process, ... Control team, the position will require the effective risk management oversight and support to the North Americas **Fixed Income and Commodities Middle Office and… more
- KeyBank (NY)
- …client conversions and implementations, rate reviews requests, and provide overall support business as needed. **Job Functions** + Demonstrate consultative sales ... tracking information as well as insights based on client escalation analysis. + Handle, resolve and track all client...client escalations determining root cause and reporting issues to manager to prevent future issues. + Review daily security… more