- University of Rochester (Rochester, NY)
- …seamless operations of the contact center during the absence of the Manager . Establishes metrics, drives excellence, and underscores key performance indicators to ... work assignments for timely resolution. Compiles performance statistics. + Serves as an escalation point for high impact or complex issues. Acts as liaison between… more
- Bank of America (New York, NY)
- …and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly ... efficiency and manage business change + Serves as an escalation point to resolve broad and complex operational issues...more sites, regions or product lines in an operations support function + Supports functions carrying a substantial risk… more
- City National Bank (New York, NY)
- …list which are jointly developed between IBTF and each LOB and Relationship Manager . Invite other colleagues as appropriate to advance the sales process. Manage ... with the International Banking Trade Finance (IBTF) credit team to support recommendations for client transactions where credit is required. Collaborate effectively… more
- TD Bank (New York, NY)
- …process related to possible instances of non-compliance and ensures escalation to the appropriate teams/individuals for appropriate remediation or corrective ... + Excellent oral and written communication skills. + Ability to make, support and defend difficult and complex regulatory/compliance decisions in a fast-paced and… more
- TD Bank (New York, NY)
- …sales and trading, and prepare business personnel for meetings with regulators. + Support TD's ongoing supervision program running quarterly and ad hoc meetings with ... being handled, including, but not limited to, the timely escalation and resolution of potential issues. + Analyze and...a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work… more
- M&T Bank (Buffalo, NY)
- …partner and second line of defense that provides comprehensive financial support to core Business Line (Commercial, Consumer, Wealth/Institutional Services, ... Support Units) by overseeing the business line finance responsibilities...and pending risk/opportunity. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance… more
- TD Bank (New York, NY)
- …process related to possible instances of non-compliance and ensures escalation to the appropriate teams/individuals for appropriate remediation or corrective ... + Excellent oral and written communication skills. + Ability to make, support and defend difficult and complex regulatory/compliance decisions in a fast-paced and… more
- Rising Ground (South Ozone Park, NY)
- Overview Rising Groundprovides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising ... and complete the timely entry of progress notes + Support the Milieu Treatment Model (MYSI) with the end...and update program documentation. + Works closely with Residential Manager and staff members to ensure quality services are… more
- SitusAMC (New York, NY)
- …ensuring satisfaction and retention. + Serve as the primary point of escalation for clients, proactively addressing concerns and resolving issues. + Develop a ... + Team Leadership and Development: + Manage and mentor a team of support staff. Coordinate/collaborate with business head in offering strategic insight and forward… more
- New York State Civil Service (Albany, NY)
- …risks across DFS-supervised entities.o Works closely with the Risk Data & Analytics Manager to analyze surveillance data, providing support for in-depth risk ... and effectively.o Establishes protocols for incident response, ensuring timely escalation , investigation, and resolution of irregularities.* Surveillance Reporting &… more
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