- Insight Global (Spring, TX)
- …to problem-solving in both pre-sale and post-sale environments. Key Responsibilities Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations ... Assist in testing, and deployment of solutions, including remote solutions via Intune/SCCM. Support manageability tools like HP Display Manager and HP Connect.… more
- Comerica (Dallas, TX)
- …to this role's responsibilities. In the process of interfacing with clients, technology support team members and management, the Campus Manager will have broad ... manage data or voice infrastructure implementations, moves adds and changes, site support for planned or unplanned outages and client consulting for technology… more
- Atlas Technica (TX)
- Position Name: Team Lead Reports to: Client Technology Manager Location/Type: Hybrid - TX (Requires visits to clients quarterly) Atlas Technica's mission is to ... shoulder IT management, user support , and cybersecurity for our clients, who are hedge...Junior System Engineers and Interns + Act as an escalation point to your team for technical and non-technical… more
- Wells Fargo (Irving, TX)
- …(POC) testing and demonstrations for new cryptographic products and services. + Support company driven audits, gather evidence of compliance to company policies, and ... compliance with corporate security policies and adherence to best practices. + Support incident response, root cause analysis and corrective action activities. +… more
- Wells Fargo (Irving, TX)
- …and performance monitoring through tools like Grafana, Unravel, or Cloudera Manager . They will also oversee workflow orchestration and DevOps practices, enabling ... experience, education + 5+ years of Apache Spark + 5+ years of Autosys Manager + 2+ years of Grafana dashboard **Required Qualifications for Europe, Middle East &… more
- Wells Fargo (Dallas, TX)
- …& Liquidity (GPL) line of business. **In this role, you will:** + Support change implementation by identifying ways to improve workflow and offer recommendations and ... support for the team + Ensure customer implementation data...assist in determining implementation strategy + Receive direction from manager and escalate non-routine questions + Interact with peers,… more
- Sedgwick (Irving, TX)
- …a world class training program with a comprehensive curriculum. + An assigned mentor and manager that will support and guide you on your career journey. + Career ... world's most reputable brands. + An assigned mentor and manager who will guide you on your career journey....one call/one person response, and directing calls to appropriate escalation path as needed. **ARE YOU AN IDEAL CANDIDATE?**… more
- Halliburton (Houston, TX)
- …in the implementations of new vendors, regulatory changes and/or plan design changes + Support RFP activity as appropriate + Escalation point for domestic and ... participants and ad hoc projects + Review, develop and support the maintenance of relevant internal and external benefits...oversight - TPA's, actuaries, advisors, consultants + Act as escalation point for ad hoc plan participant inquiries +… more
- Canon USA & Affiliates (Austin, TX)
- …(PROD). Create additional LMS configurations. + The LMS Administrator is a key escalation point for LMS-related support issues and includes: The first point ... This person also acts as a first tier of support for the system when issues are escalated from...and with the LMS vendor for questions requiring further escalation . Maintenance of database of product questions and answers.… more
- GE HealthCare (TX)
- …+ Exhibit boundaryless collaboration with Commercial Sales teams and region/zone leadership to support business growth. + Assist Area Service Manager or Director ... members. + Lead communications with customers and serve as escalation point for customer-related concerns including installs. + Own...as needed, and work closely with region and national support to define and implement corrective action plans to… more