- Robert Half Technology (Brooklyn, NY)
- …diverse user groups. * Previous experience in a help desk or technical support role is preferred . Technology Doesn't Change the World, People Do.(R) Robert ... Description We are looking for a skilled Desktop Support Analyst to join our team in Brooklyn,...our organization. Responsibilities: * Provide prompt and courteous technical support to users by addressing work tickets from the… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... using remote tools, and in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all actions taken to resolve client… more
- UHS (Binghamton, NY)
- …for proactive resolution. + Required Skills: + High School Diploma with 2 years Help Desk experience - Preferred associates degree in related field #IND1 Why ... supervision; Entry level position. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to and… more
- Arrow Financial Corporation (Glens Falls, NY)
- …professional to join Information Technology (IT) Support team as: IT Manager, Support ( Help Desk Manager) This opportunity may be perfect for you if ... About this position: Responsible for leading the Information Technology (IT) Support team including supervision, workflow, scheduling, and performance. Assists with… more
- GovCIO (Albany, NY)
- …Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. + Resolution of help desk tickets received from ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will… more
- Meta (New York, NY)
- …team goals. Using your start-up approach and your experience with smartphones, you will help support and test awesome features used by millions of current ... Scaled Help Strategist Responsibilities: 1. Draft, edit, test and improve Help Center articles and customer support responses based on content strategy… more
- IBM (Denver, NY)
- …**Your role and responsibilities** We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users ... as the initial point of escalation for Tier 1 support team seeking technical assistance to complex tickets. *...assistance to complex tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware, software, network,… more
- City of New York (New York, NY)
- …promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration ... are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,...- Create and manage assigned tickets using the KACE help desk system or similar system. - Provision Microsoft… more
- SUNY Upstate Medical University (Syracuse, NY)
- …on hardware/software problems and products. Identify problem source and dispatch additional support resources as required. Document all Help Desk calls received. ... a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support , networking, hospital… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ... Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City… more