- Dynatrace (Mountain View, CA)
- …+ Help to document best practices in developing and using Dynatrace Partner with support engineers, PM, and R&D to help customers and account teams to speed ... teams to understand technical issues and possible workarounds. + Help customers and account teams to understand support...support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- Revelyst (Irvine, CA)
- … requests for your assigned territory within Service Level Agreements and provide overflow support for other territories when required to help the team achieve ... possible in the outdoors. We are seeking a **Customer Success Representative** to join our team who will provide...Representative** to join our team who will provide sales support , customer service, and manage orders for an assigned… more
- LiveRamp (San Francisco, CA)
- …**OR experience in customer-facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing B2B ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- MongoDB (Los Angeles, CA)
- …agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role ... build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and...churn and growth to your senior leadership team + Help interview, onboard and ramp new team members -… more
- Palo Alto Networks (Santa Clara, CA)
- …the unique ideas of every member of our team contributes to our collective success . Our values were crowdsourced by employees and are brought to life through each ... view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter...value, build out their Attack Surface Management programs, and help them make the most out of their Xpanse… more
- Confluent (Sacramento, CA)
- …technical insights & perspective while coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success . + Identify ... **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted...necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Sacramento, CA)
- …technical insights & perspective while coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success . + Identify ... **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted...necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Amazon (San Diego, CA)
- …critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and ... and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more
- Google (Sunnyvale, CA)
- …years of experience in a leadership position. + Experience in Customer Success , Account Management, or in a similar function. **Preferred qualifications:** + ... Experience with digital and tech-touch customer success models. + Understanding of SaaS business models and...solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than… more
- Amazon (San Diego, CA)
- …offerings around Amazon Q Business * Develop compelling sales enablement materials that help articulate the value of our services to customers and partners * ... Support the creation of business cases, ROI models, and...AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings * Monitor… more